Janae Meredith
Milwaukee,WI
Summary
Dynamic professional with a proven track record at Rose Family Creative Empowerment Center, where I developed engaging lesson plans and fostered collaboration. Skilled in problem-solving and customer service, I effectively resolved issues and enhanced team performance, ensuring a positive learning environment and enriching student experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
Rose Family Creative Empowerment Center
Sacramento, CA
03.2025 - 12.2025
- Developed and implemented engaging lesson plans aligned with educational standards.
- Fostered a positive learning environment promoting student collaboration and critical thinking.
- Coordinated extracurricular activities to enrich student experiences beyond the classroom.
- Collaborated with colleagues to integrate interdisciplinary approaches into curriculum development.
Package Handler
FedEx
Sacramento, CA
04.2025 - 06.2025
- Sorted and organized packages for efficient processing and distribution.
- Collaborated with team members to achieve daily shipping and receiving targets.
- Maintained cleanliness and safety standards in work area to ensure compliance with regulations.
- Assembled, sealed, and loaded packages into correct trucks.
MAINTENANCE
Career Systems Development Corporation
Sacramento, CA
05.2024 - 09.2024
- Optimized equipment performance through regular maintenance and calibration.
- Reduced downtime by performing routine maintenance on workshop equipment.
- Performed regular maintenance and cleaning of packing machinery.
CREW MEMBER
McDonald's
Decatur, GA
03.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
STEWARD
Potawatomi Hotel And Casino
Milwaukee, WI
03.2023 - 05.2023
- Developed and implemented engaging lesson plans aligned with educational standards.
- Fostered a positive learning environment promoting student collaboration and critical thinking.
- Coordinated extracurricular activities to enrich student experiences beyond the classroom.
- Collaborated with colleagues to integrate interdisciplinary approaches into curriculum development.
Education
High School Diploma -
Sia Tech
Sacramento, CA06.2024
Skills
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Demonstrated exceptional problem-solving abilities to address complex challenges
- Facilitated effective communication through active listening techniques
- Applied critical thinking skills to analyze complex problems and develop effective solutions
- Executed precise cash management and transaction processing tasks
- Resolved customer complaints through effective communication and problem-solving strategies
- Facilitated effective complaint resolution processes to enhance customer satisfaction
- Facilitated team development initiatives to enhance collaboration and performance
- Implemented de-escalation techniques to effectively manage conflict situations
Websites
Certification
- Licensed Basic Life Support Provider - 07/24
- CMAA - Certified Medical Administrative Assistant
Timeline
Package Handler
FedEx
04.2025 - 06.2025
Team Lead
Rose Family Creative Empowerment Center
03.2025 - 12.2025
MAINTENANCE
Career Systems Development Corporation
05.2024 - 09.2024
CREW MEMBER
McDonald's
03.2023 - 11.2023
STEWARD
Potawatomi Hotel And Casino
03.2023 - 05.2023
High School Diploma -
Sia Tech