Responsible and motivated student ready to apply education in the workplace. Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Donor Support Technician
CSL Plasma
Lawton, OK
07.2022 - 10.2023
Maintained donor records in accordance with privacy regulations and organizational policies.
Coordinated with other departments to ensure timely processing of donations across multiple channels.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained updated knowledge through continuing education and advanced training.
Understood and followed oral and written directions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
CNA
Southwestern Medical Center
Lawton, OK
06.2021 - 07.2022
Utilized appropriate safety measures when handling hazardous materials or waste products.
Assisted residents with bathing and dressing to promote personal hygiene.
Answered signal lights, bells or intercom systems to determine resident needs.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Helped residents walk with or without self-help devices.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Performed vital sign assessments, such as taking blood pressure and temperature.
Supplied, collected and emptied patient bedpans on frequent basis.
CNA
Comanche County Memorial Hospital
Lawton, OK
04.2017 - 07.2021
Observed and reported unusual symptoms and changes to charge nurse.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Collected specimens from patients for laboratory testing purposes.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Answered patient call lights promptly and responded to requests appropriately.
Provided emotional support to family members during difficult times.
Transported residents within the facility as needed.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Reported changes in patient conditions to registered nurse or physician.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Assisted patients in ambulation and transfers using proper body mechanics.
Documented activities and recorded information in EMR system.