Orlando Vega
Brownsville,TX
Summary
Developed strong communication and organizational skills in healthcare environment, adept at managing donor interactions and ensuring smooth operations. Demonstrates proficiency in data management and attention to detail. Looking to transition these skills into new field to continue making positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Donor Support Technician
CSL Plasma
08.2023 - Current
- Facilitated seamless communication between staff members, enabling effective coordination during busy periods.
- Enhanced donor satisfaction by providing exceptional customer service and addressing any concerns.
- Provided comprehensive training to new employees, ensuring proficiency in all aspects of donor support tasks.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
- Collaborated with team members to achieve daily goals and maintain optimal performance levels.
- Conducted regular inventory checks to ensure adequate supplies were available at all times, minimizing disruptions due to shortages.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Promoted a positive donor experience with informative pre-donation orientation sessions.
Medical Assistant
Luis H Robles M.D P.A
06.2023 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Gladys Porter High School
Brownsville, TXSkills
- OSHA regulations
- Donor needs
- Incident records
- Donor database management
- Donation equipment
- Teamwork
- Problem-solving
- Multitasking
Certification
.CPR Certified
.HIPAA/OSHA Certified
.NARCAN Certified
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Donor Support Technician
CSL Plasma
08.2023 - Current
Medical Assistant
Luis H Robles M.D P.A
06.2023 - 07.2023
Gladys Porter High School
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