Janai Washington
NY,NY
Summary
Capable Patient Coordinator dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
5
5
years of professional experience
Work History
Patient Coordinator
Mount Sinai Pediatric Allergy & Immunology
08.2023 - Current
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule tests and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Verifying patient insurance information, and entering it into practice management system.
- Trains and mentors less experienced staff.
- Schedules patients FPA appointments and updates practice management system.
- Educated patients by explaining preparation instructions for upcoming procedures and tests.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Coordinated transportation to get patients to and from medical appointments.
- Facilitated communication between patients and various departments and staff.
- Delivered support to medical staff in completion of patient paperwork.
- Provided complete patient assessments and communicated with patients to understand medical histories.
Medical Assistant
A.T. ADEBAYO
07.2021 - Current
- Performed front desk duties such as: Answering phones, maintaining EMR’s and physical filing systems, verifying health insurance coverage of patients, updating electronic medical records
- Processing medical records requests
- Created physical and electronic referrals
- Processed patient copays and other various charges
- Handled e-mails, faxes, as well as scanning duties
- Worked with programs such as: Care tracker and Stellar Health to further assist with patient care
- Performed clinical duties such as: Phlebotomy, EKG’s, PFT’s, various laboratory procedures, recorded vital signs, etc
- Used E Clinical Works for patient care.
Medical Office Assistant
The Institute For Family Health
02.2019 - 08.2019
- Acquiring vital signs, performing various procedures, phlebotomy, and assisting Physician’s with exams
- Sending and receiving patient medical records, obtaining lab or Cardiac MRI reports, hospital notes, referral information, etc
- Checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting and processing specimens, etc
- Used EPIC for patient care
Clinical Externship
Mount Sinai Beth Israel
12.2018 - 01.2019
- Assist physicians with various procedures, take vital signs, perform electrocardiograms, and connect patients to cardiac monitors
- Sending and receiving patient medical records, obtaining lab or Cardiac MRI reports, hospital notes, referral information, etc
- Checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting and processing specimens, etc.
Education
Diagnostic Medical Sonography
New York Medical Career Training Center
New York, NY06.2024
Medical Assistant Certification, New Age Training -
New Age Training
New York, NYAssociate degree - Science
Medgar Evers College
07.2021
High School Diploma -
West Side High school
New York, NYSkills
- Knowledgeable of HIPAA regulations and OSHA requirements in a clinical setting
- CPR Certification
- Experience in electronic medical records using Epic Care System, and Paper charting
- Clinical Skills-
- Clinical Asepsis, Vital signs, Phlebotomy, Specimen Collection, Smear Procedure, Nebulizer
- Administrative Skills- Able to type 50WPM, Proficient in MS Word and MS Excel
- Excellent verbal and written communication skills
- Team oriented
- Administrative Supervision
- Medical Terminology
- Patient Flow Coordination
- Time Management
- Patient Care and Education
- Database Coordination
- Patient Registration
- Patient Consultations
- Insurance Practices
- Reminder Calls
- EMR Systems
- Clerical and Filing Support
Timeline
Patient Coordinator
Mount Sinai Pediatric Allergy & Immunology
08.2023 - Current
Medical Assistant
A.T. ADEBAYO
07.2021 - Current
Medical Office Assistant
The Institute For Family Health
02.2019 - 08.2019
Clinical Externship
Mount Sinai Beth Israel
12.2018 - 01.2019
Diagnostic Medical Sonography
New York Medical Career Training Center
Medical Assistant Certification, New Age Training -
New Age Training
Associate degree - Science
Medgar Evers College
High School Diploma -
West Side High school
Similar Profiles
Shelley Felisna-BrownShelley Felisna-Brown
Patient Coordinator at Pediatric Allergy & ImmunologyPatient Coordinator at Pediatric Allergy & Immunology
Kathleen PachecoKathleen Pacheco
Patient Service Coordinator IV at Novant Health Pediatric Allergy and ImmunologyPatient Service Coordinator IV at Novant Health Pediatric Allergy and Immunology
Judith BlockJudith Block
Senior Director of Risk Management at Mount Sinai Beth Israel, Mount Sinai Downtown, Mount Sinai Brooklyn, YorkSenior Director of Risk Management at Mount Sinai Beth Israel, Mount Sinai Downtown, Mount Sinai Brooklyn, York
Carmen AndujarCarmen Andujar
Pediatric Community Health Worker Supervisor at Jacobi HospitalPediatric Community Health Worker Supervisor at Jacobi Hospital
Sherlyn EscobarSherlyn Escobar
In-Store Shopper at Whole Foods Market IncIn-Store Shopper at Whole Foods Market Inc