Ja'Naia Moran
Lake Worth
Summary
Detail-oriented professional seeking Front Office Registration opportunity to apply communication, organizational, and administrative expertise, facilitating efficient patient intake and supporting effective front desk activities in healthcare settings.
Overview
5
5
years of professional experience
Work History
Manager
McDonald's Restaurant
Lake Worth
05.2023 - Current
- Managed daily operations to ensure efficient restaurant workflow.
- Supervised staff to maintain high service and food quality standards.
- Trained new employees on company policies and procedures.
- Conducted regular inspections to uphold cleanliness and safety standards.
- Resolved customer complaints to enhance guest satisfaction experience.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
Admissions Assistant
Central Maine Community College
AUBURN
01.2021 - 01.2023
- Assisted students with admissions inquiries and application processes.
- Organized and maintained applicant records in centralized database systems.
- Coordinated campus tours and information sessions for prospective students.
- Communicated admission requirements clearly to applicants and families.
- Processed incoming mail and documentation related to student applications.
- Maintained professional, welcoming and orderly reception area to greet guests.
Education
Bachelor of Science - STUDY PSYCHOLOGY AND CRIMINAL JUSTICE
UNION COMMONWEALTH UNIVERSITY
Barbourville, KY06-2025
Skills
- Customer service
- Team leadership
- Effective communication
- Conflict resolution
- Data management
- Organizational skills
Timeline
Manager
McDonald's Restaurant
05.2023 - Current
Admissions Assistant
Central Maine Community College
01.2021 - 01.2023
Bachelor of Science - STUDY PSYCHOLOGY AND CRIMINAL JUSTICE
UNION COMMONWEALTH UNIVERSITY