Janais Lewis
Aiken,SC
Summary
Accomplished Franchise Owner offering proven tool business background and business management expertise. Runs successful business by resolving everything from customer and employee concerns to building management issues with calm, level-headed approach. Focused on maximizing profits, minimizing employee turnover and building solid reputation in tool business market. Highly motivated professional with five years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Matco Tools Franchise Owner
Epik Solutions
Aiken, SC
04.2022 - 05.2024
- Developed and implemented a marketing strategy to increase customer
- Organized promotional events to attract new customers and boost sales revenue.
- Reviewed customer feedback surveys to determine areas where improvements could be made.
- Responded promptly to customer complaints in order to maintain positive relationships with clients.
- Set goals for the store based on past performance data and future projections.
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Boosted business with successful marketing strategies and customer appreciation events.
- Trained with experienced franchisees to learn ins-and-outs of the tool business and corporate requirements.
- Maintained accurate accounts detailing revenue, expenses and payments to corporate office.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Operated the business at a 42% margin.
Assembly Technician
John Deere
Grovetown, GA
06.2017 - 10.2017
- Assemble engine and transmission parts.
- Verified the accuracy of assembly work using measuring instruments and gauges.
- Read and interpreted blueprints to determine component parts needed for each assembly.
- Installed wiring harnesses and attached connectors to complete electrical assemblies.
- Operated various hand tools and power tools to assemble components.
Assembly Line Leader
Monitor Manufacturing Company
Augusta, GA
01.2015 - 06.2017
- Monitored efficiency of assembly line workers to ensure maximum productivity.
- Organized, scheduled and supervised daily production activities.
- Maintained detailed records of each product produced on the assembly line.
- Provided guidance and support to workers regarding their duties and responsibilities.
- Trained new employees in proper use of tools, equipment, and materials needed for the job.
HVACR Technician
Busby's Heating and Air
Augusta, GA
10.2017
- Service air conditioning and heating systems
- Troubleshooted and repaired malfunctioning heating, ventilation, cooling, and refrigeration units.
- Maintained records of all repairs and installations performed.
- Performed preventative maintenance on existing HVAC-R equipment to ensure optimal performance.
- Installed HVAC-R systems in residential and commercial buildings according to manufacturer specifications.
Education
Associate Degree HVACR -
Augusta Technical College
05.2019
Some College (No Degree) - Chemistry
University of South Carolina - Aiken
Aiken, SCSome College (No Degree) -
Georgia Military College - Martinez
Martinez, GASkills
- Leadership skills
- Ability to communicate with others well
- Great decision making skills
- Great work ethics
- Troubleshooting skills
- Operations Management
- Business Management
- Sales oversight
- Product branding
- Business Planning
- Sales Leadership
- Verbal and written communication
Leadership Experience
- Monitor Manufacturing Line Leader
- Golden Harvest Food Bank
Timeline
Matco Tools Franchise Owner
Epik Solutions
04.2022 - 05.2024
HVACR Technician
Busby's Heating and Air
10.2017
Assembly Technician
John Deere
06.2017 - 10.2017
Assembly Line Leader
Monitor Manufacturing Company
01.2015 - 06.2017
Associate Degree HVACR -
Augusta Technical College
Some College (No Degree) - Chemistry
University of South Carolina - Aiken
Some College (No Degree) -
Georgia Military College - Martinez
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