Janaki Koppu

I’m an enthusiastic, motivated individual who has a passion for software development, engineering, and technology. I enjoy improving business using technology and am hoping to find a suitable position where I can contribute to the growth of my employer while learning and growing as an individual. Professional Summary Strong experience in Software Development Life Cycle including scoping, process design, system configuration, testing, deployment and post go-live support. Around 9 plus years of IT experience and 8 years of experience in Salesforce.com CRM (SFDC) platform using Visual force, Apex and Java Technologies. Experience customizing standard processes like Account Management, Contact Management, opportunity Management, Order Management, Case Management, Lead Management and Campaign Management. Extensive experience in designing and implementing various advanced fields like Picklists, Multi- Select Picklists, Custom Formula Fields, Field Dependencies, Many to Many Relationships, Lookup Relationships, and Master-Detail Relationships. Experienced in configuring and maintaining user security permissions in compliance with organizational needs. Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Search Layouts Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events. Proficient in the utilization of Salesforce Data Migration and Manipulation tools like Apex Data Loader, Jitterbit Data Loader and Custom Import Wizards. Highly experienced in creating Analytical snapshots and developing business specific Reports, and Dashboards. Implemented security and sharing rules at object, field and record level for different users at different levels of organization. Stream line Record sharing by OWD, Roles and Sharing Rules. Experienced with Agile methodology to manage short release cycle enhancements. Experience in Administration setup like manage Users, Security Controls and Data Management.