Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Certification
Certification
Timeline
Generic

Janane Ganesan

Calgary,Canada

Summary

Highly motivated and customer service oriented professional with 1+ years of experience in retail sales.Demonstrates excellent customer service skills.Organized and self-motivated; able to work independently and in a team.Responsible, flexible, caring.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Ready Facilitator

Women In Need Society
01.2025 - Current

1. As a Retail Ready Facilitator, facilitated aspirants with the Retail process by encouraging participation and collaboration among new students.
2. Actively listening to students' needs and helped students from different background get the knowledge needed to be Retail ready.
3. Helped students with problem solving and handling difficult situations with patience.
4. Prepare students for the retail career by teaching the importance of self-sufficiency and life-management skills.
5. Give handson training to students by involving students in day to day activities.
6.. Handled various batches for retail ready program from January 2025.
7. Made students aware of General retail procedures and the whole process we follow in WINS.

Sales Associate

WINS Glenbrook
06.2024 - Current
  • Sorted, Priced and Processed donations.
  • Assisted with fitting room work and floor support duties.
  • Promoted various promotions in the store.
  • Assisted customers and processed transaction using POS in fast paced environments.
  • Maintained cleanliness around the sales floor by ensuring the clothes are hanged and displayed properly.

Retail Store Associate (Part time)

Winners South Centre
05.2024 - 08.2024
  • Assisted customer with product enquiries,refunds and exchanges.
  • Conducted sale transactions ,processed payments and handled cash register with zero discrepancies.
  • Ensured the inventory products were restocked.
  • Assisted with visual merchandising, store display and inventory management.

Cashier

Ammu Mall
01.2020 - 01.2021
  • Maintain friendly and welcoming attitude, providing good customer service
  • Processed more transaction up-to date with 100% accuracy, handling cash and credit card payments in a fast paced environment

Volunteer

PSNA College of Engineering and Technology
01.2017 - 01.2020
  • Assisted junior students during the absence of teacher and helped them in studies in clearing doubts
  • Organized and coordinated various department festival events
  • Coordinated which events students were interested to participate

Education

Master of Engineering - Applied Electronics

PSNA College of Engineering and Technology
01.2020

Bachelor of Engineering - Electronics and Communication Engineering

PSNA College of Engineering and Technology
01.2018

High School Diploma -

TVS Matric Higher Secondary School
01.2014

Skills

  • Cash handling
  • Professionalism
  • Point of sale(POS) proficiency
  • Strong customer service skill and interpersonal skills
  • Microsoft Excel,Powerpoint and MS office
  • Facilitating Students
  • Teaching Using Power Points/ PDFs
  • Teamwork and collaboration

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Limited Working

Hobbies and Interests

  • Dancing
  • Listening to music
  • Basketball
  • Shuttle

Certification

  • WHMIS- Alberta Construction Safety Association (2024)
  • Canadian Language Benchmark Test- Immigrant Services Calgary (2024)
  • Food Handlers Certification- Canadian Institute of Food Safety(2024)
  • Retail Ready Certification-WINS Employment Service(2024)

Certification

  • WHMIS- Alberta Construction Safety Association (2024)
  • Canadian Language Benchmark Test-Immigrant Services Calgary (2024)
  • Food Handler Certification- Canadian Institute of Food Safety(2024)
  • Retail Ready Certification- WINS employment service(2024)

Timeline

Retail Ready Facilitator

Women In Need Society
01.2025 - Current

Sales Associate

WINS Glenbrook
06.2024 - Current

Retail Store Associate (Part time)

Winners South Centre
05.2024 - 08.2024

Cashier

Ammu Mall
01.2020 - 01.2021

Volunteer

PSNA College of Engineering and Technology
01.2017 - 01.2020

Master of Engineering - Applied Electronics

PSNA College of Engineering and Technology

Bachelor of Engineering - Electronics and Communication Engineering

PSNA College of Engineering and Technology

High School Diploma -

TVS Matric Higher Secondary School
Janane Ganesan