Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jana Puente

KinderCare Learning Centers
West Covina,CA
1
Language
4
years of professional experience

Dedicated lead teacher with expertise in lesson planning, conflict resolution, and building strong relationships with students and families. Committed to fostering a supportive learning environment that enhances student engagement. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Lead Teacher

1 Year 11 Months
KinderCare Learning Centers | 09.2024 - Current
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered positive relationships with students and families to enhance family engagement.
  • Collaborated with colleagues to create a supportive learning environment that encourages growth.
  • Mentored new teachers on classroom management techniques and best practices for grades TK-8th.

Customer Service Representative

10 Months
American Honda Motor Co | 11.2023 - 09.2024
  • Resolved customer inquiries through phone and email, ensuring timely and effective support.
  • Handled escalated calls, achieving satisfactory resolutions that benefited customers and the company.
  • Resolved customer complaints with empathy, fostering loyalty and encouraging repeat business.

After-School Program Leader

1 Year 3 Months
Think Together, Inc | 07.2022 - 10.2023
  • Developed and implemented lesson plans that aligned with educational standards and goals.
  • Led daily activities, fostering a positive environment for student engagement and learning.
  • Mentored junior leaders, providing training on effective classroom management techniques.
  • Assisted students with homework completion, providing individualized support and guidance as needed.

Education

Associate of Science - Social Sciences

Citrus College | Glendora, CA | 07-2024
  • Extracurricular Activities: Organizing Campus Events

Skills

Lesson planning
Training and mentoring
Curriculum development
Classroom management
Family engagement
Conflict resolution
Relationship building

Languages

Spanish

Timeline

Lead Teacher

KinderCare Learning Centers
09.2024 - CurrentRead More

Customer Service Representative

American Honda Motor Co
11.2023 - 09.2024Read More

After-School Program Leader

Think Together, Inc
07.2022 - 10.2023Read More

Citrus College

Associate of Science from Social Sciences
Read More
Jana Puente