Reliable and hardworking professional with strong interpersonal, organizational, and problem-solving skills. I am dedicated to delivering high-quality work, adapting quickly to new challenges, team work, and providing support for team success.
Overview
6
6
years of professional experience
Work History
Client Supply Clerk
Quest Diagnostics
Miramar, FL
10.2020 - Current
Processed orders and returns, ensuring accuracy and compliance with company policies.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Handle high volume calls from clients.
Clinical Rotation
Baptist Health South Miami Hospital
Miami, FL
05.2024 - 09.2024
Performing microbiology tasks, including preparing cultures, staining slides, and identifying organisms.
Operating and maintaining laboratory instruments and analyzers.
Operating the centrifuge
Performing Differential
Observing daily maintenance
Verifying Cells
Observing reagent preparation
Performing patient samples
Performing ABO/Rh
Performing Reagent QC
Operating Microscope
Performing Cord Blood
Labeling and Streaking Plates
Performing Kinyoun and AFB slides
Performing serum pregnancy test
Handling urine samples
Following laboratory safety protocols
Observing troubleshooting and routine maintenance
Education
Associate of Science - Clinical Laboratory Science
Miami Dade College
Miami, FL
04-2024
Skills
Teamwork and collaboration
Customer service
Problem-solving
Multitasking
Effective communication
Timeline
Clinical Rotation
Baptist Health South Miami Hospital
05.2024 - 09.2024
Client Supply Clerk
Quest Diagnostics
10.2020 - Current
Associate of Science - Clinical Laboratory Science