Janaya Brown
Boynton Beach
Summary
Aviation professional driven by high standards and results-oriented focus. Brings valuable experience in coordinating aircraft loading operations, ensuring safety and efficiency. Known for strong team collaboration, reliability, and adaptability to changing needs. Key skills include load planning, safety compliance, and effective communication.
Overview
9
9
years of professional experience
Work History
Ground Operations
JetBlue Airlines
West Palm Beach, FL
11.2025 - Current
- Assisted with loading and unloading baggage of various sizes and weights to and from aircraft and baggage areas. Helped marshal aircraft to and from parking areas, ramps, and airfields. Supported on-time departures by managing baggage, cargo, and mail efficiently. Aided in coordinating loading and unloading procedures for baggage and cargo. Followed safety regulations during aircraft operations and ground handling. Operated ground service equipment such as tugs and belt loaders to facilitate baggage and cargo handling. Directed aircraft into and out of parking positions using hand signals.
Security Officer
TITAN INTERNATIONAL
Boca Raton, FL
01.2024 - Current
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Airport Operations Agent
Unifi Services
West Palm Beach, US
01.2022 - Current
- Worked closely with dispatchers and planners for optimal flight routing based on payload considerations and operational restrictions.
- Ensured accurate completion of all required paperwork associated with cargo handling operations, maintaining detailed records as needed for compliance purposes.
- Improved on-time departure rates by closely monitoring load progress and coordinating with relevant parties.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Oversaw fueling, cargo management, and departure of aircraft at busy PBIA facility with 35 daily departures and arrivals.
Clubhouse Attendant
Seacrest Services, Inc
Wellington, FL
05.2021 - 02.2022
- Facilitated communication between staff members, ensuring smooth operations during busy periods and special events.
- Managed inventory of supplies, proactively replenishing items as needed to maintain seamless operations.
- Maximized space utilization within the clubhouse by rearranging furniture layouts according to event requirements or seasonal changes.
Ramp Agent
UNiFi AVIATION
West Palm Beach, FL
01.2020 - 01.2022
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 35 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Sales Associate
New Balance
West Palm Beach, FL
01.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Walmart
Manchester, US
08.2017 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
East Hartford High School
East Hartford, CTSkills
- Assisted in load planning to optimize logistics operations Supported reliable and punctual delivery of goods Aided in handling dangerous goods safely Operated ground support equipment effectively Applied critical thinking to solve problems Performed data entry tasks accurately Utilized Microsoft Excel for data management Processed payments efficiently Managed communications through Microsoft Outlook Contributed to effective leadership initiatives Fostered employee engagement through team activities Maintained attention to detail in all tasks Collaborated as an enthusiastic team player Multitasked and prioritized responsibilities effectively Exhibited a friendly positive attitude in the workplace
Timeline
Ground Operations
JetBlue Airlines
11.2025 - Current
Security Officer
TITAN INTERNATIONAL
01.2024 - Current
Airport Operations Agent
Unifi Services
01.2022 - Current
Clubhouse Attendant
Seacrest Services, Inc
05.2021 - 02.2022
Ramp Agent
UNiFi AVIATION
01.2020 - 01.2022
Sales Associate
New Balance
01.2018 - 01.2020
Cashier
Walmart
08.2017 - 12.2019
East Hartford High School