Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Janaysha Lyons

Newnan,GA

Summary

Resourceful Customer Service Associate known for productivity and efficient task completion. Possess specialized skills in conflict resolution, communication, and time management which enable success in fast-paced environments. Excel at using empathy, patience, and active listening to address customer needs and foster positive experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Popeyes
Newnan, GA
04.2023 - 07.2023
  • Increased overall customer satisfaction by efficiently managing transactions.
  • Maintained a clean and organized work environment
  • Bagger of food items

Assistant

Warwick High School
Newport News, VA
06.2022 - 09.2022
  • Ensured proper functioning of equipment through setup and testing
  • Established protocols to guarantee comprehensive athlete preparation
  • Assisted coaches in both practice sessions and competitive events
  • Organized events and tracked outcomes
  • Provided timely notifications and updates to team members/parents.

Online Grocery Associate

Walmart
Hampton, VA
06.2022 - 09.2022
  • Assisted customers with their orders
  • Ensured prompt and accurate delivery of customer orders
  • Ensured accuracy in item selection
  • Maintained organization and inventory by returning items to floor
  • Assisted with claims

Customer Service Associate

Little Ceasers
Chesapeake, VA
02.2022 - 06.2022
  • Provided exceptional customer service while handling cash transactions at register.
  • Prepared and cooked a variety of food items
  • Managed inventory and organized food products efficiently
  • Ensured cleanliness and organization of assigned area
  • Offered aid to associates on an as-needed basis

Education

High School Diploma -

Newnan High School
Newnan, GA
05-2024

Skills

  • Appointment Scheduling
  • Inbound and Outbound Calling
  • Team Collaboration
  • Point of sale systems
  • Clerical Support
  • Regulatory Compliance
  • Customer Service
  • Problem Solving
  • Time Management
  • Effective Communication
  • Organizational Skills
  • Professionalism

Affiliations

  • I pride myself on my exceptional organizational skills and my capacity to prioritize tasks efficiently. Whether it’s managing multiple projects at once, coordinating schedules, or ensuring that deadlines are met without compromising quality, I have developed a systematic approach that allows me to juggle responsibilities seamlessly. My experience in balancing academic commitments with part-time work has honed my time management abilities, enabling me to allocate appropriate time and resources to each task while maintaining a high level of productivity. Furthermore, my adaptability ensures that I can pivot quickly when unexpected challenges arise, allowing me to maintain focus and deliver results under pressure. This skill set not only enhances my performance but also contributes positively to team dynamics, as I am able to support colleagues by sharing insights and collaborating effectively across different functions. Ultimately, my dedication to achieving a harmonious balance between various responsibilities equips me with the resilience and versatility needed for any position.

Timeline

Customer Service Associate

Popeyes
04.2023 - 07.2023

Assistant

Warwick High School
06.2022 - 09.2022

Online Grocery Associate

Walmart
06.2022 - 09.2022

Customer Service Associate

Little Ceasers
02.2022 - 06.2022

High School Diploma -

Newnan High School
Janaysha Lyons