Janazia Marshall Hammond
Grand Prairie,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative (PRN)
Envision Imaging
10.2023 - Current
- Review physicians orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Process, label, and organize diagnostic images to match with patient records.
- Greet and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtain payments from patients and scanned identification and insurance cards.
- Assist with medical coding and billing tasks.
- Process medical insurance claims and payments.
Medical Front Office Receptionist
CareNow Urgent Care
03.2023 - 12.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Obtained payments from patients and scanned identification and insurance cards.
- Room and discharge patients.
- Received and routed laboratory results to correct clinical staff members.
Medical Receptionist
Neurology Consultants Of Dallas
07.2020 - 03.2023
- Comply physical and digital paperwork, such as charts, reports, and correspondence, to meet business and patient needs.
- Handle patient and care-related concerns between the physician, the patient, and the insurance company.
- Respond to insurance company correspondence to confirm the patient's coverage.
- Document patient medical information, case histories, and insurance information to ensure smooth appointments and payment processing.
- Schedule, reschedule, and deal with patient cancellations. Schedule and confirmed patient appointments for diagnostic, surgical, and consultation services for 12 providers.
Patient Access Representative
Medical Center Hospital
08.2019 - 07.2020
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Performed patient scheduling and registration.
- Provided excellent customer service to patients and medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
High School Diploma -
Permian High School
Odessa, TX05.2019
Skills
- Customer Service
- Communication
- Insurance Verification
- Medical Terminology Knowledge
- Data entry
- Clerical
- Patient scheduling
- EMR/EHR
Certification
- Medical Terminology
- BLS Certification
- OSHA Health and Safety Certification
Timeline
Patient Service Representative (PRN)
Envision Imaging
10.2023 - Current
Medical Front Office Receptionist
CareNow Urgent Care
03.2023 - 12.2023
Medical Receptionist
Neurology Consultants Of Dallas
07.2020 - 03.2023
Patient Access Representative
Medical Center Hospital
08.2019 - 07.2020
High School Diploma -
Permian High School
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