PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Timeline

JANCET RODRIGUEZ

Cracker Barrel
Mesquite,USA
1
Language
5
years of professional experience

Dedicated and compassionate customer service professional with over four years of diverse experience in hospitality, retail, childcare, and residential home renovation. Recognized for delivering exceptional service, fostering strong relationships, and maintaining professionalism in fast-paced environments. Proficient in communication, teamwork, conflict resolution, multitasking, and problem-solving, demonstrating a strong commitment to helping others. Currently pursuing a Nursing degree at Dallas College after completing the Health Science pathway in high school, including coursework in Medical Terminology and Anatomy & Physiology, with a keen desire to contribute outstanding patient care and professionalism in a healthcare setting.

Work History

Babysitter

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  • Delivered reliable childcare, prepared nutritious meals, organized educational activities, maintained a clean environment, and facilitated effective communication with parents.
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
  • Assisted with homework, fostering a positive learning environment for academic growth.

Customer Service Cashier / Sales Associate

1 Year 8 Months
Shu Deal | 01.2022 - 09.2023
  • Processed transactions, assisted customers, managed inventory, and supported sales efforts.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations, enhancing overall shopping experience.
  • Maintained accurate cash drawer balance through diligent tracking and reconciliation practices.
  • Managed inventory levels by restocking merchandise and organizing displays strategically.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Trained new cashiers on operational procedures and customer service standards effectively.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Freelance Residential Painter & Home Renovation

4 Years 7 Months
01.2022 - Current
  • Executed interior/exterior painting, drywall repair, demolition, trim work, and reconstruction while planning projects, operating tools safely, communicating with clients, and maintaining organized worksites.
  • Prepared surfaces by scraping, sanding, and priming to ensure optimal paint adhesion.
  • Applied paint using brushes, rollers, and sprayers for smooth, even finishes on various surfaces.
  • Maintained tools and equipment to ensure proper functionality and safety during painting tasks.

Server

1 Year 8 Months
Cracker Barrel | 08.2024 - 04.2026
  • Provided exceptional hospitality while managing multiple tables and efficiently using POS systems; processed payments and upsold menu items to enhance guest experience; coordinated with kitchen staff to ensure timely service and resolved guest concerns to promote satisfaction; maintained sanitation and food safety standards while collaborating with team during high-volume shifts.
  • Provided exceptional customer service in a fast-paced dining environment.
  • Accurately took and processed orders using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.

Education

Associate Degree - Nursing

Dallas College | Mesquite, TX

Currently Enrolled

Diploma

Dr. Ralph H. Poteet High School | Mesquite, TX | 01.2024

Skills

Customer Service
Hospitality
Patient Care Mindset
Teamwork
Communication
POS Systems
Cash Handling
Food Safety
Time Management
Problem Solving
Organization
Adaptability.
Patience and empathy
Problem-solving
Time management
Strong work ethic

Languages

Spanish
Native or Bilingual

Timeline

Server

Cracker Barrel
08.2024 - 04.2026Read More

Customer Service Cashier / Sales Associate

Shu Deal
01.2022 - 09.2023Read More

Freelance Residential Painter & Home Renovation

01.2022 - CurrentRead More

Babysitter

Read More

Dallas College

Associate Degree from Nursing
Read More

Dr. Ralph H. Poteet High School

Diploma
Read More
JANCET RODRIGUEZ