Dynamic and licensed Cosmetologist with a proven track record of enhancing client satisfaction through expert hair styling and coloring, and exceptional customer service. Leveraged social media promotion and relationship-building skills to increase client retention by 20% at Self Employed Services. Specializes in sanitation practices and trend awareness, ensuring top-notch service delivery.
Hi, I’m
Jane Berry
Yukon,OK
Summary
Overview
18
years of professional experience
Work History
Self Employed ServicesYukon, Bethany, Oklahoma
Cosmetologist
09.2006 - 03.2024
Job overview
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
SNUBethany, OK
from Education
University Overview
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Scheduling appointments
- Clear Communication
- Hair Styling
- Men and women haircuts
- Customer Consultation
- Professionalism and Ethics
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Coloring and Highlighting
- Social Media Promotion
- Client Education
- Client consultation
- Decision-Making
- Continuing education
- Styling Tools
- Hair coloring expertise
- Product expertise
- Waxing treatments
- Trend Awareness
- Hairstyling
- Hair conditioning and styling
- Sales expertise
- Relationship Building
- Product Upselling
- Sales and Upselling
- Cosmetology
- Reflective listening
- Product and Service Explanations
- Relationship building and management
Timeline
Cosmetologist
Self Employed Services
09.2006 - 03.2024
SNU
from Education