Summary
Overview
Work History
Education
Skills
Timeline
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Jane Hambright

Charlotte,NC

Summary

Experienced call center representative with years of sales and service-oriented, professional client and customer support. Brings top-notch skills in oral and written communication as well as active listening and analytical problem-solving skills. Possesses diverse professional experiences that have shaped a well-rounded skill set.

Overview

6
6
years of professional experience

Work History

Caregiver

Mary Hambright (My Mother)
10.2019 - 04.2025
  • Coordinated medical appointments and transported to treatments and procedures.
  • Monitored medication management as well as adherence to prescribed health plans throughout chemotherapy and immunotherapy as well as Alzheimer's diagnosis and treatment.
  • Partnered with healthcare professionals to address and support her changing health needs.

Teaching Assistant/ Substitute

Cleveland County Schools
02.2023 - 09.2023
  • Provided small group support and facilitated discussion sessions to reinforce key course concepts boosting student comprehension.
  • Substituted for teacher, ensuring adherence to lesson plans and maintaining classroom discipline.
  • Graded homework assignments, quizzes and tests and input data into PowerSchool.
  • Assisted in classroom management, fostering a positive learning environment that encouraged student participation and boosted overall engagement.

Receptionist

Black Mountain Bodyworks
10.2020 - 07.2021
  • Creating a welcoming environment that fostered client loyalty and satisfaction.
  • Managed appointment scheduling and checked clients in using Covid screening protocol in line with state guidelines.
  • Sanitized and maintained cleanliness in common areas.
  • Changed and laundered linens for massage tables.

HR Coordinator

C3i Solutions
12.2018 - 08.2019
  • Maintained HRIS data integrity, ensuring compliance with regulations.
  • Led onboarding, managed I9 verification and data entry, streamlining new hire processes.
  • Processed HR actions and stay bonuses, improving efficiency.
  • Managed FMLA/ADA leaves, ensuring precise documentation and seamless record-keeping.

Education

Bachelor of Science - Business Management

University of North Carolina At Asheville
Asheville, NC

Skills

  • Microsoft Office
  • Mac OS
  • Quickbooks Pro
  • Zoom
  • Google Drive

Timeline

Teaching Assistant/ Substitute

Cleveland County Schools
02.2023 - 09.2023

Receptionist

Black Mountain Bodyworks
10.2020 - 07.2021

Caregiver

Mary Hambright (My Mother)
10.2019 - 04.2025

HR Coordinator

C3i Solutions
12.2018 - 08.2019

Bachelor of Science - Business Management

University of North Carolina At Asheville