Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jane Marval

Dallas

Summary

Dynamic Operations & Client Relations Manager with proven success in client relationship management, bilingual support, and process improvement. Committed to optimizing office operations and enhancing client interactions for measurable impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations & Client Relations Manager

Infinito Financial & Insurance Agency LLC
Dallas
04.2024 - 05.2026

• Manage daily office operations, client schedules, and administrative email correspondence.
• Serve as the primary bilingual point of contact for English and Spanish-speaking clients.
• Handle corporate invoicing and billing data entry using Excel spreadsheets.

Administrative Assistant & Bilingual Receptionist

Elite Cellular
Dallas
04.2022 - 12.2023

• Managed financial data tracking by auditing online auction results and accurately logging final pricing into specialized Excel spreadsheets for executive review.
• Handled accounts payable and vendor logistics, including processing invoices, distributing check payments, and managing corporate supply purchasing.
• Directed front-desk office operations, managing incoming bilingual customer service, document scanning, and high-volume package distribution.
• Organized and routed sensitive legal and corporate documents across multiple internal departments to ensure smooth daily operations.

Remote Coordinator & Virtual Instructor

Unimat
Montevideo
03.2019 - 12.2021

• Managed calendar scheduling and onboarding logistics for over 50 students, ensuring optimal alignment of remote sessions.
• Developed independent learning tracks and coordinated weekly goals, exercises, and performance benchmarks to track client progress.
• Utilized advanced virtual platforms, cloud databases, and digital communication tools to deliver structured technical material under minimal supervision.

Education

Bachelor of Science - Major in Mathematics

Universidad Pedagogica Experimental Libertador
Venezuela
08-2014

Skills

  • Client Relationship Management
  • Invoice & Payment Processing
  • Data Entry & Auditing
  • Data Analysis
  • Process Improvement
  • Excel (Spreadsheets & Billing)
  • Calendar & Agenda Management
  • Travel Planning & Logistics
  • Remote collaboration tools
  • Executive Email Correspondence
  • Bilingual support

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • Property and Casualty, Life, Accident, Health & HMO License
  • Certified Individual Tax Preparer (IRS Compliance)

Timeline

Operations & Client Relations Manager

Infinito Financial & Insurance Agency LLC
04.2024 - 05.2026

Administrative Assistant & Bilingual Receptionist

Elite Cellular
04.2022 - 12.2023

Remote Coordinator & Virtual Instructor

Unimat
03.2019 - 12.2021

Bachelor of Science - Major in Mathematics

Universidad Pedagogica Experimental Libertador
Jane Marval