Hi, I’m
Jane McSpirit
Port Ewen,NY
Summary
Seasoned hardworking self starter enthusiastic about applying my strong skill set in the sales industry to new opportunities. I offer strong administrative, relationship-building and problem-solving abilities. I understand the importance leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
39
years of professional experience
3
Certifications
Work History
Anderson Merchandising
Sales & Field Supervisor
Job overview
- Reported to the District Sales Manager and worked independently in the field
- Responsibilities included, but were not limited to the following: Trained and supervised part-time merchandising assistants, Inventory management through Sales & Inventory Reports; Processing of returns, handled customer relations on my accounts, educated consumer/store personnel on the features and benefits of brands/products; sales of client's entire line of electronics services and electronics hardware, including accessories; build brand awareness by developing positive relationships with consumers through high-quality service in a comfortable and friendly atmosphere; maintained all display fixtures, sold future programs and promotions to store management, negotiated and secured sales floor locations for promotions within each store; regular computer use, supervised seasonal associates as needed, assisted with district projects as needed.
Keller Williams Hudson Valley North
Real Estate Salesperson
08.2023 - Current
Job overview
- Generating client leads to buy, sell, and rent a property
- Demonstrating exceptional lead generation by utilizing aggressive marketing and personal referrals from satisfied buyers and sellers to develop an extensive client base
- Educating buyers and sellers about all aspects of the housing market and property sales process including counseling clients on market conditions, prices, and mortgages
- Supervising all marketing activities and keeping track of which strategies lead to an increase in interest in properties and the business
- Developing a competitive market price by comparing properties
- Creating lists for real estate sale properties, with information location, features, square footage, etc
- Showing properties to potential buyers and renters
- Presenting purchase offers to sellers
- Facilitating negotiations between buyers and sellers
- Reviewing purchase contracts to ensure terms are met
- Promoting properties with ads, listings, and open houses
- Preparing purchase agreements, rental agreements, securing and researching deeds, and other documents for each real estate transaction
- Maintaining my current NYS real estate license and updating education.
Hudson Valley home Connection
Real Estate Salesperson
12.2010 - 07.2022
CoventBridge Group
Private Investigator
01.2016 - 06.2021
Job overview
- Job duties entailed conducting desktop research, locating and investigating individuals through surveillance methods
- Monitor, record, and assess individuals, places, and events and report their findings to direct supervisor for that specific client or organization.
Invex Investigation Incorporated
Investigator
07.2015 - 11.2017
Job overview
- Conducting over 100 hours of surveillance on individuals who claimed injuries from work or personal related accidents
- Conducting covert operations providing conclusive evidence needed for charges to be filed
- Assembling case evidence, testified in court, and prepared concise reports suitable for submission to government agencies, courts, and insurance carriers in regards to workers' comp claims and missing persons
- Traveling to and from different cases using own personal vehicle
- Locating missing persons by searching computer databases, public records, and other resources
- Compiling information for investigations; managing and organizing case files
- Exposing fraudulent Workers' Compensation Claims
- Maintaining a high level of confidentiality
- Interviewed witnesses and documented conversations
- Compiling reports and legal summaries for clients to be used in court cases
- Worked independently to investigate the facts surrounding insurance claims including, but not limited to obtaining quality surveillance video evidence.
Lemon Tree Salon
Salon Manager
01.2012 - 01.2014
Job overview
- Managed a full-service salon of 17 stylists and worked to guarantee customer satisfaction
- Managed day to day operations, including, but was not limited to: keeping a positive and welcoming environment, smooth operations seven days a week, staffing, payroll, inventory, accounts receivable/payable, budget projection and adherence, vendor relations, salon promotion, community relations, solved problems as needed, attended trainings and meetings as needed, and ran a profitable salon
- By focusing the salon on customer service and quality, I increased the customer base as well as broke monthly and yearly sales records and service goals by providing excellent customer service, increased product sales through education of stylists and customers, and increased visibility in the community
- When hiring, training and supervising staff, excellent customer service was my priority, and I utilized team building and on-going education to ensure consistency in customer service throughout the salon
- Successfully led a large diverse team of employees and mediated issues between team members as needed
- Consistently, successfully managed salon sales into the Top Five selling salons company wide.
Alliance Worldwide Investigative Group
Investigator
03.2008 - 12.2010
Job overview
- Conducted over 80 hours of surveillance on individuals who claimed injuries from work or personal related accidents
- Conducted covert operations providing conclusive evidence needed for charges to be filed
- Assembled case evidence, testified in court, and prepared concise reports suitable for submission to government agencies, courts, and insurance carriers in regards to workers' comp claims and missing persons
- Traveled to and from different cases using own personal vehicle
- Located missing persons by searching computer databases, public records, and other resources
- Compiled information for investigations; managed and organized case files
- Gathered evidence for clients to evaluate and determine if a insurance claim or Workers' Compensation case was valid or fraudulent
- Marinating confidentiality
- Conducting interviews with witnesses and documented conversations
- Compiled reports and legal summaries for clients to be used in court cases
- Worked independently to investigate the facts surrounding insurance claims including, but not limited to obtaining quality surveillance video evidence.
News America Marketing Corporation
Field Sales & Merchandising Agent
01.2000 - 01.2009
Job overview
- Reported to the Regional Manager while working independently in the field
- Responsibilities included: Sales & Marketing and providing support for customer to forge strong relations; serviced over 400 accounts; Created and maintained within strict deadlines: sales goals and planograms, inventory control reporting and implementation of new promotions
- Educated store owners and handled problems successfully on an on-going basis
- Successfully acted as the company's sole representative while working in the field.
Hair & More by Jane
Independent Licensed Cosmetologist owner
01.2000 - 01.2007
Job overview
- Manager responsibilities included: full body care: hair, skin & nail, body waxing; maintaining customer satisfaction & increasing sales as well as: scheduling, purchasing & inventory.
Golden Day Spa
Manager/Senior Hair Stylist
01.1996 - 01.1999
Job overview
- Responsibilities included: Management of hair care department: supervised others and personally performed chemical services, inventory control, maintaining displays, purchasing, client relations, and full body salon services in a relaxing spa environment.
C & C Salon
Hair Stylist
01.1996 - 01.1998
Cutting Crew Salon
Hair Stylist
01.1993 - 01.1996
Job overview
- Providing individualized service to clients in a convenient and customer focused salon setting where their hair care services may be satisfied
- After consulting with each client to establish a positive rapport and fully understand their needs and expectations, I work to meet those expectations while assuring each client is comfortable and pleased with the outcome
- This includes making recommendations for hair care products specific to their needs
- Ultimately my goal is to satisfy my clients' needs and to make each and every client a repeat customer.
Metropolitan Life Insurance
Provider Relations/Customer Relations/Claims Division
01.1985 - 01.1993
Job overview
- Acted as liaison between companies and doctors, insured
- Handled insurance claims (also processed Claims) as well as handling insured and provider issues.
Education
Kingston High SchoolKingston, NY
Business
Richard the First Beauty SchoolKingston, NY
Cosmetology
Ridley-Lowell Business & Technical InstitutePoughkeepsie, NY
Computer Networking & Technical Support Program
Suny Ulster Community CollegeStone Ridge, NY
Human Services
Skills
MarketingCRM softwareProject managementTrainingB2B salesCold callingHair stylistBody waxingMakeup applicationAccount managementSales managementAccounts receivableSupervisory experienceMerchandisingPlanogramsBrandingVideo surveillanceReport writingSchedulingContract negotiationCustomer serviceSalesInsurance claims processingWorking independentlyProvider relationsCustomer relationsWindowsPurchasingProperty managementNegotiationDirect salesUp salesDatabasesBusiness developmentResearchInside sales
Certification
NYS Cosmetology
Timeline
Real Estate Salesperson
Keller Williams Hudson Valley North
08.2023 - Current
Private Investigator
CoventBridge Group
01.2016 - 06.2021
Investigator
Invex Investigation Incorporated
07.2015 - 11.2017
Salon Manager
Lemon Tree Salon
01.2012 - 01.2014
Real Estate Salesperson
Hudson Valley home Connection
12.2010 - 07.2022
Investigator
Alliance Worldwide Investigative Group
03.2008 - 12.2010
Field Sales & Merchandising Agent
News America Marketing Corporation
01.2000 - 01.2009
Independent Licensed Cosmetologist owner
Hair & More by Jane
01.2000 - 01.2007
Manager/Senior Hair Stylist
Golden Day Spa
01.1996 - 01.1999
Hair Stylist
C & C Salon
01.1996 - 01.1998
Hair Stylist
Cutting Crew Salon
01.1993 - 01.1996
Provider Relations/Customer Relations/Claims Division
Metropolitan Life Insurance
01.1985 - 01.1993
Sales & Field Supervisor
Anderson Merchandising
Kingston High School
Business
01.1985
Richard the First Beauty School
Cosmetology
Ridley-Lowell Business & Technical Institute
Computer Networking & Technical Support Program
Suny Ulster Community College
Human Services