Summary
Overview
Work History
Education
Skills
Timeline
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Jane Sherrill

Chattanooga,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Insightful Research Interviewer with significant experience compiling statistical data on psychology-related issues. Organized and detailed to manage multiple, concurrent tasks. Proven to build trust and rapport with participants. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Political Surveyor

Dynata
Addion , Texas
10.2021 - Current
  • Observed participants and recorded results.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Conducted interviews with participants to assess eligibility.

Supervisor

Ming Moon Chinese Restaurant
Fort Oglethorpe, Georgia
07.2017 - 06.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Interviewed, hired and trained new employees for production positions.
  • Identified individual employee's unique work styles and adapted management methods.

Crew Trainer

Hardees
Rossville, Georgia
11.2015 - 07.2017
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Customer Service Associate

Dollar Tree Stores
Rossville, GA
12.2014 - 01.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.

Education

GED -

Georgia Northwestern Technical College
Rock Spring, GA

Skills

  • Self-motivated professional
  • Customer Service
  • Conflict Resolution
  • Microsoft Office
  • Data Entry
  • Leadership
  • Organization and Time Management
  • Flexible and Adaptable
  • Self-Motivated
  • Good listening skills
  • Responsible

Timeline

Political Surveyor

Dynata
10.2021 - Current

Supervisor

Ming Moon Chinese Restaurant
07.2017 - 06.2021

Crew Trainer

Hardees
11.2015 - 07.2017

Customer Service Associate

Dollar Tree Stores
12.2014 - 01.2017

GED -

Georgia Northwestern Technical College

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Jane Sherrill