Jane Sommers
Sarasota,FL
Summary
Motivated individual to participate as a team member, using past experiences in clinic and office settings. Assuring that the needs of the patients and families remain the top priority!
Overview
5
5
years of professional experience
Work History
Business Representative
Allina Health -Edina Family Physicians
02.2023 - Current
- Schedules a wide range of appointment types via Epic and Book It scheduling software.
- Appointments including Pre & Post Hospital visits, Labs, Annual Wellness Exams for Medicare.
- Responsible for submitting Referral Requests.
- Responsible for patient registration, verification of insurance and collecting payments when needed.
- Also responsible for closing the reception area of clinic at close of business.
- Confirming all receipts and copays are ready for submission.
Customer Service Representative, Scheduling
Allina Health, Customer Experience Center
11.2020 - 02.2023
- Scheduled appointments throughout the Allina Healthcare system. 90 clinics throughout MN, Western WI and 12 hospitals.
- Proficient in using Epic and Book It software for scheduling a wide variety of appointments.
- Working with patients, listening to their current needs and finding the best provider to meet those needs.
- Registering new patients, entering and verifying patient's insurance.
- Verifying that appropriated orders have been placed or completed prior to scheduling further appointments.
Claims Representative
Van Wagenen Financial Services
09.2018 - 03.2020
- Responsible for filing motor vehicle claims.
- Ran reports on a regular basis, updating progress on all claims. Confirming completion of claim and continued assisting on those that were still opening.
- Participated in weekly staff meetings.
- Company permanently closed division early on during Covid Pandemic.
Education
1984 - 1988 - Coursework - Communications
University of Minnesota
Duluth, MNCertification - Medical Administrative Assistant
Summit Academy OIC
Minneapolis, MN10.2020
Skills
- Exceptional Patient Support
- Teamwork and Collaboration
- Task Prioritization
- Insurance Verification
- Processing Payments
- Opening and Closing Procedures
- Driving the Oscar Mayer Wienermobile, as a Hotdogger
Timeline
Business Representative
Allina Health -Edina Family Physicians
02.2023 - Current
Customer Service Representative, Scheduling
Allina Health, Customer Experience Center
11.2020 - 02.2023
Claims Representative
Van Wagenen Financial Services
09.2018 - 03.2020
1984 - 1988 - Coursework - Communications
University of Minnesota
Certification - Medical Administrative Assistant
Summit Academy OIC
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