Jane Zamudio
Dallas,TX
Summary
Motivated former Library Associate fluent in French and Spanish and offering strong background in Customer Service . Eager to work with public and staff to provide welcoming, friendly atmosphere for all patrons and visitors. Detailed knowledge of financial markets.
Overview
6
6
years of professional experience
Work History
Library Associate
Dallas Public Library
Dallas, TX
11.2014 - 09.2020
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Entered new transactions and updated records of library users.
- Maintained secure environment by monitoring visitors at front desk.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Created fliers to inform visitors and patrons of book clubs, meetings and special programs
Administrative Clerk
U.S. Census Bureau
Richardson, TX
01.2010 - 08.2010
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Enforced agency policies and procedures.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Helped identify training needs and provided ongoing training opportunities.
- Processed payroll data for approximately 250 employees.
- Assisted in processing of accident forms, travel vouchers, and time and attendance records.
Education
Bachelor of Arts - French
University of North Texas
Denton, TX05.1996
Skills
- Problem Solving
- Materials Locating
- Interpersonal Communication
- Service-Oriented
- Data Entry
- Word Processing
- Filing, Shelving and Storing Materials
- Verbal and Written Communication
- Computer Assistance
Timeline
Library Associate
Dallas Public Library
11.2014 - 09.2020
Administrative Clerk
U.S. Census Bureau
01.2010 - 08.2010
Bachelor of Arts - French
University of North Texas