Janeail Harris
Euclid,United States
Summary
Reliable Driver with experience in delivering goods and transporting people safely. Skilled in operating various types of vehicles, adhering to traffic laws, managing delivery schedules, and maintaining vehicle cleanliness. Strengths include navigation skills, time management, customer service, and mechanical knowledge. I have contributed to previous roles by ensuring timely deliveries and maintaining high levels of client satisfaction. Enthusiastic professional with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history of applying hard work and dedication to improve customer relationships. I am also a Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner, and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
25
25
years of professional experience
Work History
Driver
DoorDash
Cleveland, Ohio
08.2021 - Current
- Delivered packages to customers in a timely and efficient manner.
- Managed time efficiently when making multiple stops along designated routes.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Adhered to company policies and procedures related to safety and security standards.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Enhanced customer satisfaction by providing courteous and professional service.
STNA
IntelyCare
Quincy, MA
06.2020 - Current
- Performed routine medical tasks, such as taking blood pressure and changing dressings.
- Ensured that all necessary equipment was available for use during patient care activities.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Provided basic patient care, including bathing, dressing and grooming.
- Participated in continuing education programs related to nursing assistant duties.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Demonstrated respect for patient rights and privacy while providing care services.
- Reported any changes in the patient's condition to the nurse on duty.
- Assisted nurses with treatments or procedures as directed by licensed personnel.
- Helped maintain a clean and orderly environment throughout the facility.
- Followed infection control policies while performing job duties.
- Monitored vital signs, such as pulse rate, respiration and temperature.
- Assisted with meal preparation and feeding of patients who required assistance.
- Recorded information regarding food intake and output of patients.
- Transported patients between rooms or units as needed.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Distributed drinking water and nourishment to residents.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Independent Healthcare Provider
Medicaid & Medicare
Cleveland, OH
01.2007 - Current
- Adhered to universal precautions when handling bodily fluids or hazardous materials.
- Maintained orderliness of the work area to ensure safety of staff members and patients.
- Ensured compliance with applicable laws, regulations and organizational policies.
- Implemented infection control policies throughout the healthcare environment.
- Collaborated with other healthcare professionals to develop comprehensive care plans for each patient's unique needs.
- Developed strong relationships with patients by providing emotional support during difficult times.
- Provided emotional support to family members while providing end-of-life care for terminally ill patients.
- Responded appropriately to emergency situations using accepted standards of practice.
- Performed vital signs assessments such as blood pressure, temperature, pulse, respiration rate, and weight.
- Demonstrated excellent customer service skills when interacting with patients and families.
- Taught family members appropriate ways to lift, turn and re-position patients.
- Watched clients closely to detect behavioral changes or clinical symptoms indicating illness or injury.
STNA
Gateway Healthcare
Cleveland, OH
04.2003 - 02.2008
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Provided basic patient care, including bathing, dressing and grooming.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Participated in continuing education programs related to nursing assistant duties.
- Reported any changes in the patient's condition to the nurse on duty.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Collected specimens from patients for laboratory testing purposes.
- Turned and repositioned bedridden patients to prevent bedsores.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Personal Care Assistant
United Cerebral Palsy of Greater Cleveland
05.1999 - 02.2003
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Laundered clothing and bedding to prevent infection.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Education
Certification - Nursing
Valley College
Cleveland, OH03-2021
Certificate - Phlebotomy
Med Cert Training Center
Maple Heights, OH01-2019
Skills
- Vehicle Maintenance
- Flexible Schedule
- Navigational Systems and GPS
- Loading and unloading
- Punctual and Reliable
- Time Management
- Safety Protocols
- Customer Service
- Safe Driving Practices
- Traffic Law Observation
- Customer rapport
- Heavy Lifting
- Safe driving techniques
- OSHA Standards
- HIPAA Compliance
- Family Education
- Feeding Assistance
- Basic Life Support
- Ambulation Assistance
- Toileting assistance
- Vital signs monitoring
- Safety measures
- Patient Care
- Compassionate
- Bedside manner
- Range of motion exercises
- Patient-focused care
- Condition Monitoring
- Electronic Charting
- Patient Lifting
- Transporting patients
Timeline
Driver
DoorDash
08.2021 - Current
STNA
IntelyCare
06.2020 - Current
Independent Healthcare Provider
Medicaid & Medicare
01.2007 - Current
STNA
Gateway Healthcare
04.2003 - 02.2008
Personal Care Assistant
United Cerebral Palsy of Greater Cleveland
05.1999 - 02.2003
Certification - Nursing
Valley College
Certificate - Phlebotomy
Med Cert Training Center