MACK DRYDEN

Executed on-time client pickups and drop-offs in Tulsa and surrounding cities.

OTR delivery of pipes, valves and all sorts of equipment to refineries, oil rigs and chemical plants nationwide.

Picked up medical specimens from hospitals, doctor offices, city and county jails and transported to Labcorp in Houston

• Executed transportation of goods safely and efficiently using commercial vehicles on specified routes.
• Conducted routine vehicle inspections to ensure compliance with safety regulations and operational standards.
• Managed loading and unloading of freight, maintaining proper handling procedures to prevent damage.
• Communicated effectively with dispatchers regarding route changes, delays, or any issues encountered during transit.
• Maintained accurate records of deliveries, fuel consumption, and maintenance activities for operational transparency.
• Trained new drivers on company policies, safety protocols, and efficient driving techniques to enhance team performance.
• Collaborated with logistics teams to streamline processes and improve overall service delivery timelines.
• Managed day-to-day business operations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
• Completed preventive maintenance and mechanical repairs on vehicles.
• Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
• Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
• Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
• Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
• Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
• Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
• Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
• Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
• Increased revenue by strategically expanding client base and negotiating favorable contract terms.
• Assessed financial reports and statements regularly to update processes and operations for greater profitability.
• Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
• Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
• Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
• Coordinated seamless handoffs between other drivers or distribution centers to ensure continuity of service for customers.
• Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Inspected load security and checked for damages.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
• Completed routine maintenance on truck to keep in working order.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
• Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.

• Skillfully navigated city routes to maintain punctual passenger pickups and drop-offs.
• Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
• Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
• Adapted to changing traffic patterns and road conditions to optimize driving routes.
• Utilized GPS technology for real-time navigation and route optimization, enhancing travel efficiency.
• Ensured compliance with all traffic laws and regulations to promote safety on the road.