Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JaNece Nelson

Detroit,Michigan

Summary

Accomplished and certified Pharmacy Technician with over 5 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Rite-Aid Pharmacy
03.2021 - 11.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Cashier

Harbortown Market
10.2017 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Certified Pharmacy Technician

Rite-Aid Pharmacy
11.2013 - 08.2017
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Certified Pharmacy Technician

Meijer Pharmacy
01.2009 - 07.2010
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated directly with doctors offices via telephone, and fax
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Education

Certified Pharmacy Technician - Pharmacy

Dorsey School of Business
Southgate, MI
09.2008

Skills

    Prescription Management

  • Manual and Automated Medication Dispensing
  • Problem-Solving Skills
  • Drug Inventory Control
  • Workflow Optimization and time management
  • Team Collaboration
  • Pharmacist Support

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Rite-Aid Pharmacy
03.2021 - 11.2023

Cashier

Harbortown Market
10.2017 - 03.2021

Certified Pharmacy Technician

Rite-Aid Pharmacy
11.2013 - 08.2017

Certified Pharmacy Technician

Meijer Pharmacy
01.2009 - 07.2010

Certified Pharmacy Technician - Pharmacy

Dorsey School of Business

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JaNece Nelson