Summary
Overview
Work History
Education
Skills
Timeline
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Janee Owens

Mansfield,TX

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude. Friendly hard worker with exceptional hospitality skills. I project a high-profile image and conduct both on the job and in my personal life.

Overview

29
29
years of professional experience

Work History

Flight Attendant

Southwest Airlines
Dallas, Texas
Oct . 98 - Current
  • Greeted passengers, answered questions, and directed them to their seats.
  • Responded to medical emergencies as needed during flights.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.

Reservation Agent

Southwest Airlines
Dallas, Texas
01.1996 - 01.1997
  • Provided excellent customer service while making passenger reservations
  • Answered customer inquiries and provided accurate information regarding products and services.

Administrative Assistant

Southwest Airlines
Dallas, Texas
Jan . 97 - Oct . 98
  • Oversee contract trades
  • Payroll
  • Schedule Adherence
  • Employee Leave of Absences
  • Automation of Airlines - Dallas Reservation Center

Education

Bachelor of Science - Hospitality And Hotel Management And Tourism

Robert Morris University - Illinois
Chicago, IL
12-1995

Skills

  • Passenger support
  • Regulatory Compliance
  • Emergency Response
  • Certified First Aid
  • Flight safety
  • FAA Regulations
  • Emergency Procedures
  • Firefighting Training Skills
  • Self Defense Training
  • Trained on Boeing 737 Aircraft
  • 200's, 300's, 500's, 700's, 800's and 800 MAX

Timeline

Reservation Agent

Southwest Airlines
01.1996 - 01.1997

Flight Attendant

Southwest Airlines
Oct . 98 - Current

Administrative Assistant

Southwest Airlines
Jan . 97 - Oct . 98

Bachelor of Science - Hospitality And Hotel Management And Tourism

Robert Morris University - Illinois

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Janee Owens