Tonya Drane
Trotwood,OH
Summary
Dedicated Certified Nursing Assistant (CNA) and Property Manager with a strong history at New Hope Home Healthcare, recognized for maintaining confidentiality and upholding compassionate care standards. Demonstrated excellence in strategic problem-solving and conflict resolution, resulting in improved patient outcomes and tenant satisfaction. Proficient in electronic medical records (EMR) systems and committed to promoting diversity and inclusion within the healthcare environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
New Hope Home Healthcare
Dayton, OH
09.2024 - Current
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Reported changes in patient conditions to registered nurse or physician.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented activities and recorded information in EMR system.
- Transported residents within the facility as needed.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
CNA
Future Home Health Care
Dayton, OH
06.2024 - 09.2025
- Reminded patients to take prescribed medications or nutritional supplements.
- Used mobility devices to transport patients.
- Documented patient care services by charting in designated areas.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Property Manager
JMJW LLC.
Dayton, Ohio
10.2021 - 06.2024
- Met with prospective tenants to show property and assess applications or sign leases.
- Managed all maintenance requests from tenants in a timely manner.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Collected monthly assessments, rental fees, deposits and payments.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Education
GED -
Dayton City Schools
Dayton, OH11-1992
Some College (No Degree) - Cna
Miami Jacobs College
Dayton, OHSkills
- Critical thinking
- Maintaining confidentiality
- Patient advocacy
- Compassion and empathy
- Strategic Issue Resolution
- Diversity Understanding
- Effective Listening
- Effective Conflict Management
Affiliations
- Volunteer with Habitat For Humanities
- I love working with children
Certification
I am a State tested CNA
References
References available upon request.
Timeline
CNA
New Hope Home Healthcare
09.2024 - Current
CNA
Future Home Health Care
06.2024 - 09.2025
Property Manager
JMJW LLC.
10.2021 - 06.2024
GED -
Dayton City Schools
Some College (No Degree) - Cna
Miami Jacobs College
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