Unique blend of strategic thinking and adaptability enhances project outcomes. Proven leader of cross-functional teams, adept at solving complex problems and delivering impactful results. Strengths include transforming vision into actionable plans and providing clarity in challenging situations.
Overview
12
12
years of professional experience
Work History
Surgical Coordinator
City of Hope National Medical Center/CTCA
Newnan, GA
07.2019 - Current
Surgical Scheduling Coordinate complex surgical schedules for multiple providers, ensuring efficient use of operating room time and patient readiness.
Patient Communication & Support
Provide clear, compassionate communication with patients regarding procedures, pre-op requirements, and post-op follow-up.
Electronic Medical Records (EMR)
Proficient in EMR systems (Epic and Allscripts), ensuring accurate and timely documentation of patient data.
HIPAA Compliance
Maintain strict confidentiality and data security in all patient interactions and record-keeping processes.
Multidisciplinary Team Collaboration
Serve as a liaison between surgeons, nursing staff, and administrative departments to streamline surgical workflows.
Detail-Oriented Data Entry
Accurately input and manage surgical data, patient notes, and appointment details with strong attention to detail.
Problem-Solving & Time Management
Resolve last-minute schedule changes and patient concerns efficiently while keeping operations running smoothly.
Retail Department Manager
Saks Fifth Avenue OFF 5th
Plymouth Meeting, PA
10.2013 - 06.2018
Led a high-performing team in a luxury retail environment, consistently exceeding sales goals and delivering exceptional customer experiences.
Managed daily operations including visual merchandising, inventory control, staff training, and scheduling.
Recognized for driving department growth through strategic product placement, clienteling, and a focus on personalized service.
Cultivated a loyal customer base and built strong relationships, contributing to the store’s overall success and brand excellence.
Education
Bachelor of Arts - Journalism And Mass Communication
Temple University
Philadelphia, PA
06-2000
Skills
Data Entry & Record Keeping
Strong Communication (Written & Verbal)
Digital Organization & File Management
High Attention to Detail
Customer-Focused Mindset
Microsoft Office & Google Workspace
Adaptable & Tech-Savvy
Team Collaboration & Independent Work
Affiliations
Newbie Marathon Runner
Languages
Spanish
Elementary
Accomplishments
Stakeholder Recognition Awards
References
References available upon request.
Timeline
Surgical Coordinator
City of Hope National Medical Center/CTCA
07.2019 - Current
Retail Department Manager
Saks Fifth Avenue OFF 5th
10.2013 - 06.2018
Bachelor of Arts - Journalism And Mass Communication