Janeen McClure
Haslet,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 12 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
12
12
years of professional experience
Work History
Vice President of Salon Operations
Knockouts Haircuts for Men
05.2019 - 10.2022
- Oversee budgets for seven corporate-owned salons, which included delegating budgets in areas such employee salary, recruiting, marketing, and product inventory.
- Managed 50+ recruiting accounts for entire franchise on platforms such as Indeed, Talroo, and Ziprecruiter.
- Assist with planning and executing annual corporate event, hosting 250+ employees, including touring and selecting venues, arranging lodging, managing vendors, and event organization.
- Handle and defuse any customer concerns or complaints.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
Regional Manager | Salon Consultant
Knockouts Haircuts for Men
06.2018 - 05.2019
- Train and educate employees on correct store policy and procedures.
- Create and manage employee schedule to fit needs of salon.
- Ensure weekly, monthly, and annual salon goals were met.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
Hair Stylist
Boardroom Salon for Men
06.2016 - 06.2018
- Maintained 95% client retention average by offering high quality services.
- Educate clients on products and hair care.
- Maintained individual client service records.
- Marketed and sold salon memberships and achieved monthly sales quota.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Hair Stylist | Ambassador
SportClips
06.2015 - 06.2016
- Provide hair grooming services and recommend new styles and products.
- Build and retain clientele and offer additional services to enhance their experience.
- Achieved and maintained individual salon goals and worked with co-workers to ensure goals are met.
- Attain all continuing education and attend all haircutting education opportunities, including cosmetology expo's.
- Selected by leadership to become part of SportClips Ambassador team due to high performance, client retention, dependability, and professionalism.
Education
Cosmetology Operator Instructor - Cosmetology Education
03.2018
Cosmetology Operator License - Cosmetology
04.2013
High School Diploma -
06.2004
Skills
- Project Oversight
- Rules and Regulations
- Policy and Procedure Development
- Critical Thinking
- Process Improvement
- Recruiting and Hiring
- Business Growth and Marketing Strategies
- Verbal and Written Communication
- Google Applications
- Microsoft Office Applications
- P&L Responsibility
- Leadership and People Development
- Salon Operations
Timeline
Vice President of Salon Operations - Knockouts Haircuts for Men
05.2019 - 10.2022
Regional Manager | Salon Consultant - Knockouts Haircuts for Men
06.2018 - 05.2019
Hair Stylist - Boardroom Salon for Men
06.2016 - 06.2018
Hair Stylist | Ambassador - SportClips
06.2015 - 06.2016
DuVall's School of Cosmetology - Cosmetology Operator Instructor, Cosmetology Education
Royal Beauty Careers - Cosmetology Operator License, Cosmetology
Andress High School - High School Diploma,
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