Janeika Cardona
Springfield,MA
Summary
Adept Medical Assistant with proven expertise in patient care and workflow efficiency, honed at Trinity Health Of New England. Excelled in HIPAA compliance and customer service, enhancing patient satisfaction. Skilled in vital sign monitoring and data entry, contributing to a 20% improvement in clinic efficiency. Demonstrates strong abilities in both phlebotomy and fostering positive patient interactions.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Trinity Health Of New England
08.2021 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Primary Care Associate
08.2017 - 03.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Registered Medical Assistant - Medical Assisting
Brandford Hall Institute
Springfield, MA09.2015
High School Diploma -
Roger L Putnam Vocational Tech
Springfield, MA06.2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Data Entry
- Phlebotomy
- CPR
- Immunization Administration
- Specimens collection and processing
- Insurance Verification
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Trinity Health Of New England
08.2021 - Current
Medical Assistant
Primary Care Associate
08.2017 - 03.2019
Registered Medical Assistant - Medical Assisting
Brandford Hall Institute
High School Diploma -
Roger L Putnam Vocational Tech
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