Janeiska Bosques
Lakeland,FL
Summary
I am a diligent and quick-learning professional seeking a position that fosters continuous growth and development. I am dedicated to delivering high-quality, efficient service while advancing within the industry.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
US Baking Operations -Cidrines
Lakeland, FL
02.2024 - Current
- Manage and track production supplies expenses to ensure cost efficiency
- Prepare and maintain employee schedules to support optimal production staffing
- Generate and submit daily production reports for management review
- Monitor and replenish PPE and production inventory to meet operational demands
- Coordinate preventive maintenance and schedule work orders through CMMS systems
- Handle purchasing, ordering, and invoice processing for office and sanitation supplies
- Coordinate receiving, distribution, and control of employee uniforms
- Restock office and production supplies to support continuous workflow
- Assist in quality control procedures and document any non-conformities
- Maintain accurate production records and support internal audits
- Coordinated scheduling and communication between departments to enhance operational efficiency.
- Managed document preparation, ensuring accuracy and compliance with company standards.
Production employee
US Baking Operations -Cidrines
Lakeland, FL
09.2023 - 02.2024
- Pack baked goods according to quality and safety standards
- Label and seal bread products for distribution
- Monitor product quality and report any defects or non-conformities
- Maintain cleanliness and organization of packing station
- Assist stocking packaging materials and supplies
- Follow FIFO (First-In, First-Out) practices to ensure freshness
- Collaborate with production team to meet daily output targets
- Operated machinery to ensure efficient production flow and maintain product quality.
- Monitored production processes, identifying areas for improvement to enhance operational efficiency.
Customer Service Representative
Walmart Supercenter 5803
Puerto Rico
05.2020 - 05.2023
- Demonstrated strong communication skills and problem-solving abilities in a fast-paced retail environment
- Assisted customers with inquiries, returns, and purchases to ensure satisfaction throughout the transaction process
- Resolved customer inquiries effectively, enhancing overall satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Collaborated with team members to maintain store organization and cleanliness standards.
Education
Associate’s Degree - Surgeons Technical Assistant
Antilles College of Health
02.2022
Public Health
Ana G. Méndez University
05.2019
Skills
- Leadership
- Customer Support
- Analytic / Problem Solver
- Microsoft Office
- Bilingual English/Spanish
- FIFO
- MaintainX (Computerized Maintenance Management System) (CMMS)
- Macola system (Enterprise Resource Planning) (ERP)
- AR system (Electronic Medical Record) (EMR)
- SQF Compliance Preparation Team Member
- Customer service
- Data entry
- Computer skills
Accomplishments
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- PCQI – active
- HIPAA training
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Administrative Assistant
US Baking Operations -Cidrines
02.2024 - Current
Production employee
US Baking Operations -Cidrines
09.2023 - 02.2024
Customer Service Representative
Walmart Supercenter 5803
05.2020 - 05.2023
Public Health
Ana G. Méndez University
Associate’s Degree - Surgeons Technical Assistant
Antilles College of Health