JANE KATHLEEN MENDEGORIN, RN
Las Vegas,NV
Summary
Proven leadership in team development and exceptional customer service, enhancing client satisfaction. Recognized for fostering a positive work environment and achieving high performance standards.
Utilizes leadership and organizational skills to maintain efficiency and security.
Passed board exam on April 2,2025
Overview
10
10
years of professional experience
Work History
Cage Shift Supervisor
Palms Casino and Resort
05.2022 - Current
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Resolved customer disputes efficiently and professionally, resulting in high levels of customer satisfaction.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Contributed to a positive corporate image by maintaining a professional demeanor at all times, treating customers and staff with respect and courtesy.
- Safeguarded employee health and safety by adhering to established protocols, promptly addressing any potential hazards or issues identified within the workplace setting.
- Provided comprehensive training for new employees, ensuring consistent adherence to best practices in the cage operations.
Caregiver
CIRCLE OF LIFE
03.2022 - 05.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Cage Cashier
Resorts World Casino
06.2021 - 12.2021
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
Cage Cashier
Excalibur Hotel & Casino
06.2019 - 06.2021
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Contributed to overall team success by meeting performance targets consistently while maintaining high standards of professionalism in all interactions.
- Collaborated with other departments to resolve discrepancies in a timely manner, promoting smooth operations throughout the casino floor.
Retail Sales Associate
Excalibur Hotel & Casino
06.2018 - 06.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Cook
Johnny Rockets Restaurant
01.2017 - 06.2018
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Private Nurse
ALBERT BABARAN
01.2016 - 01.2017
- Assisted patients with daily living activities, promoting independence and quality of life.
- Maintained detailed records of patient progress, enabling effective communication among healthcare providers and informed decisionmaking.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Responded quickly during emergency situations, utilizing critical thinking skills and medical expertise to stabilize patients until additional help arrived.
- Monitored vital signs and reported changes or abnormalities to physicians promptly for timely medical intervention.
Education
Nursing
OUR LADY OF FATIMA UNIVERSITY
ANTIPOLO, PHILIPPINES03-2012
Skills
- Motivational skills
- Empathy
- Teamwork and collaboration
- Team leadership
- Decision-making
- Ethics and confidentiality
Languages
English
Full Professional
Timeline
Cage Shift Supervisor
Palms Casino and Resort
05.2022 - Current
Caregiver
CIRCLE OF LIFE
03.2022 - 05.2022
Cage Cashier
Resorts World Casino
06.2021 - 12.2021
Cage Cashier
Excalibur Hotel & Casino
06.2019 - 06.2021
Retail Sales Associate
Excalibur Hotel & Casino
06.2018 - 06.2019
Cook
Johnny Rockets Restaurant
01.2017 - 06.2018
Private Nurse
ALBERT BABARAN
01.2016 - 01.2017
Nursing
OUR LADY OF FATIMA UNIVERSITY
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