JANEL CARTY
MORGANVILLE,NJ
Summary
A hardworking and Dedicated employee with strengths in customer service, sales and promotional strategies. Successful in building and teaching productive relationships with other employees to maximize performance. A reliable cashier with background in retail and customer service environments. whilst contributing to customer satisfaction improvement through offering prompt and efficient service.
Overview
2
2
years of professional experience
Work History
Contractors assistant
Triple MJ LLC
- I assist with home improvements ranging from bathrooms, tearing down and rebuilding houses, building decks for backyards, to apartment buildings
- Assists in planning and designing of construction projects.
Crew member
Popeyes
Marlboro
Sales associate
Tilly’s
Customer Service Associate
Walgreens
Englishtown, NJ
01.2023 - 05.2024
- Maintained knowledge of current sales promotions and new product releases.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Performed additional duties as assigned by management team.
- Followed-up with customers after purchase to ensure satisfaction.
- Handled cash register operations accurately during peak times.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Cashier/waitress
Giannis pizza
Colts Neck , Nj
08.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
SENIOR -
Marlboro HIGH-SCHOOL
Marlboro, NJ09.2023
SOPHOMORE -
Brookdale Community College
Lincroft, NJSkills
- Great with communication
- Teamwork
- Planning and organization
- Critical thinking / Conflict Resolution
- Quick learner
- Customer service mentality
- Cash Management
Activities
- I am currently in the process of starting my own brand/business
- I am on the Marlboro wrestling team. I accommodated an award this year for girls most outstanding wrestler and became the captain of the girls wrestling team.
- I volunteered to build a sign for the St. Benedicts outdoor learning center.
Languages
Spanish
Limited
Timeline
Cashier/waitress
Giannis pizza
08.2023 - Current
Customer Service Associate
Walgreens
01.2023 - 05.2024
Contractors assistant
Triple MJ LLC
Crew member
Popeyes
Sales associate
Tilly’s
SENIOR -
Marlboro HIGH-SCHOOL
SOPHOMORE -
Brookdale Community College
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