Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janel Manos

Howell

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with an enthusiastic and eager attitude.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Additionally, I perform various tests on patients and assist the doctor with eye injections.

Overview

27
27
years of professional experience

Work History

Medical Assistant Associate

Kellogg Eye Center, Michigan Medicine
11.2022 - Current

I do various testing on patients including different types of visual field tests. I also put in the orders, prepare the room and assist the doctors with eye injections. Additionaly, I update medical records, check eye pressure and blood pressure. I also keep track of the medications and order new ones each week.

OPTICIAN/FRONT DESK ASSOCIATE

Primary Eye And Vision Care
04.2022 - Current
  • Greeted patients at front desk and engaged in pleasant conversations while managing check-in process
  • Proficient with Office Mate
  • Printed vision insurance for patients and billed vision and medical appointments
  • Scheduled appointments and helped patients navigate medical concerns with their eyes
  • Collected payments and properly documented patient's account
  • I also did the end of the day balancing for our payments
  • I pretested all patients and make sure that I keep the doctor on schedule
  • This includes Optos, Eye Care, Visual Fields and Auto-refraction
  • I also perform a more advanced Visual Fields test on patients
  • I research, type up, and electronically send patient diabetic reports to their PCP, along with other administrative duties

OPTICIAN

Walmart Vision Center
03.2017 - 02.2021
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction
  • Filed claims with vision and medical insurance companies to garner payment for optical services
  • Recorded eye measurements accurately and placed orders with manufacturer
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit
  • Operated lensometers to orient and mark uncut lenses for eyeglasses
  • Completed field of vision, OCTs and pachymetry evaluation
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders

CERTIFIED DENTAL ASSISTANT

Prudential Dental
09.1998 - 08.2009
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery
  • Took dental images following strict patient protection rules, applying lead aprons
  • Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety
  • Explained treatment procedures and instructed patients on home care guidelines
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
  • Used Dentrix to document and maintain patient information and health background
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures

Education

Bachelor of Science - Health Administration

Eastern Michigan University
Ypsilanti, MI
12.2014

Associate of Science - Occupational Studies / Dental Assisting

Washtenaw Community College
Ann Arbor, MI
05.2013

Skills

  • Insurance Verification
  • Retail Sales
  • Appointment Scheduling
  • Excellent Communication
  • Planning and Coordination
  • Analytical and Critical Thinking
  • MS Office
  • Customer service understanding
  • Team player
  • Strong work ethics
  • Problem-Solving
  • Excellent Interpersonal Communication Skills
  • Empathy for patients

Timeline

Medical Assistant Associate

Kellogg Eye Center, Michigan Medicine
11.2022 - Current

OPTICIAN/FRONT DESK ASSOCIATE

Primary Eye And Vision Care
04.2022 - Current

OPTICIAN

Walmart Vision Center
03.2017 - 02.2021

CERTIFIED DENTAL ASSISTANT

Prudential Dental
09.1998 - 08.2009

Associate of Science - Occupational Studies / Dental Assisting

Washtenaw Community College

Bachelor of Science - Health Administration

Eastern Michigan University
Janel Manos