Janel Patel
Catawissa,PA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Interior Designer
Self Employed- Bloom Here
Bloomsburg, PA
01.2018 - Current
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Developed interior design concepts and prepared interior systems and finishes.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Provided information about available color palettes and helped select colors that reflected client personality and goals.
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
Councilwoman
Catawissa Borough
Catawissa, PA
01.2020 - 01.2022
- Instituted development of various departments, divisions, bureaus, administrative offices and citizen advisory committees, promoting in-depth guidance in making recommendations to improve policies, projects and spending allocations.
- Responded to constituent concerns and developed and executed plans to address city issues.
- Developed fair and balanced municipal budget to use tax revenue for targeted programs and areas.
- Served on Parks and Recreation Committee and Property and Building Maintenance Committee
Medical Records and Health Information Technician
ACT Medical Group
Wilmington, NC
07.2009 - 01.2012
- Consolidated diverse medical records.
- Tracked and processed release of information requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Licensed Customer Service Representative
Nationwide Insurance Agency
Goldsboro, NC
09.2007 - 10.2008
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Write and managed new and existing policies.
Education
Associate of Science - Law Enforcement
Pensacola Christian College
Pensacola, FL05.2006
High School Diploma -
Williamsport Christian School
05.2004
Skills
- Problem Solving
- Client Advisory and Recommendations
- Customer service
- Communication skills
- Team collaboration
- Client relations
- Attention to detail
Reference 1
Josh Laidacker
Chief of Police
Catawissa Borough Police Department
Catawissa, PA 17820
(570) 204-1164
Professional reference
Reference 2
Paul Bowman
Store Manager
Giant Foods
Bloomsburg, PA 17815
(570) 220-8233
Character reference
Reference 3
Laura Guelfi
Realtor
Goldsboro, NC 27530
919-273-5409
Previous employer
Timeline
Councilwoman
Catawissa Borough
01.2020 - 01.2022
Interior Designer
Self Employed- Bloom Here
01.2018 - Current
Medical Records and Health Information Technician
ACT Medical Group
07.2009 - 01.2012
Licensed Customer Service Representative
Nationwide Insurance Agency
09.2007 - 10.2008
Associate of Science - Law Enforcement
Pensacola Christian College
High School Diploma -
Williamsport Christian School