Janel Valencik
Highlands Health & Rehabilitation Center
Millville,PA
1
Certification
16
years of professional experience
Customer service oriented professional with supervisory and healthcare industry experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.
Work History
CNA
1 Year- Provided compassionate care to patients, enhancing comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Collaborated with healthcare team to develop and implement care plans.
- Trained new staff on best practices in patient care and safety protocols.
- Implemented infection control measures, contributing to improved patient outcomes.
- Advocated for patients' needs, fostering a supportive environment for recovery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Patient Qualification Specialist Senior
4 Years 4 Months- Qualification processing for durable medical equipment, o2, and pap
- Leadership training, QA's for reps in lower roles.
- Assisting, management with executive roles, or projects.
- Specializing in authorization for many different insurance companies.
- Trained new staff on qualification protocols and system navigation for optimal performance.
- Consistently met or exceeded performance targets set by management regarding productivity and quality metrics.
- Collaborated with team members on projects, sharing expertise and insights for optimal outcomes.
- Established credibility as a Qualification Specialist by displaying professionalism in all interactions with clients and colleagues alike.
- Specializing in Prior Authorization for all durable equipment needs.
Certified Nursing Assistant (CNA)
7 Years 4 Months- Assisted patients with Activities of Daily Living (ADL's) and documented patient condition using PointClickCare.
- Monitored patients for new symptoms and documented and reported changes in patient condition.
- Assured resident safety by providing a supportive and protective environment.
Dietary
4 Years- Prepared food for residents every meal, washed dishes, responded to requested made by residents for specific wants.
- Performed services in a timely and professional manner.
Education
Associate of Science - Nursing
Bachelor's Degree - HealthCare Administration, Minor-Sociology
Skills
Scheduling
Communication Skills
Judgement Making
Problem Solving Skill
Electronic Health Records (EHR)
Government Payers
Workers Compensation
Analytical Skill
Medical Terminology
Medicaid
Customer Service Skills
HIPAA Compliance
Time Management
Decision Making
Team Work
Managed Care (HMO
PPO
and POS)
Third Party Payers
Leadership Skills
Interpersonal Skills
Medicare
Tricare
Medical Office Procedures
Certification
State of Pennsylvania - Certified Nursing Assistant (CNA) - Certification #10071353.
Timeline
CNA
Highlands Health & Rehabilitation Center
06.2025 - CurrentRead More
Patient Qualification Specialist Senior
Apria Health Care
05.2021 - 09.2025Read More
Certified Nursing Assistant (CNA)
The Garden's - Millville, PA
02.2015 - 06.2022Read More
Dietary
Millville Health & Rehabilitation Center
11.2010 - 11.2014Read More
The University of Arizona Global Campus
Bachelor's Degree from HealthCare Administration, Minor-Sociology
Read More
Luzerne County Community College
Associate of Science from Nursing
Read More