Summary
Overview
Work History
Education
Skills
Certification
QUALIFICATIONS
Timeline
Generic

Janel C. Turner

Philadelphia,PA

Summary

Highly professional Behavioral Health Technician who has demonstrated continuous growth, achievement and impressive teamwork in the behavioral health industry. Proficient in identifying symptoms of decompensation and knowing when intervention is needed; Ability to think in terms of population management, such as addressing large clientele in the most efficient way possible. Knowledge of individual’s behavioral and medical treatment plans to ensure continuity of care across all disciplines. Trained to quickly assess multiple situations simultaneously and provide verbal de-escalation to ensure the integrity of the milieu. Excellent communication and interpersonal skills serve for the foundation to build and maintaining positive partnerships.

Dedicated and compassionate Behavioral Health Technician with over 10 years of experience providing therapeutic care in behavioral health, psychiatric, and residential settings. Skilled in crisis intervention, verbal de-escalation, trauma-informed care, patient observation, and interdisciplinary collaboration. Recognized for promoting a safe, therapeutic environment while fostering trust, professionalism, and recovery. Experienced in mentoring new staff, facilitating psychoeducational groups, and ensuring high-quality, patient-centered care.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Certified Behavioral Health Associate (CBHA)

Belmont Behavioral Health Hospital
Philadelphia, PA
05.2025 - Current

Serve as a unit leader and front-line behavioral health professional responsible for fostering a safe, therapeutic, and trauma-informed treatment environment.

Promote teamwork and model emotional intelligence while maintaining professionalism and a patient-centered approach to care.

Utilize crisis intervention and verbal de-escalation techniques to safely manage behavioral emergencies and reduce patient escalation.

Build therapeutic relationships with patients through empathy, compassion, trust, and effective communication.

Collaborate with nurses, physicians, therapists, and interdisciplinary team members to ensure continuity of care and positive patient outcomes.

Provide leadership, guidance, and mentorship to Behavioral Health Technicians, reinforcing organizational standards, policies, and best practices.

Conduct patient safety rounds, behavioral observations, and individualized supervision in accordance with physician orders and facility protocols.

Complete timely, accurate clinical documentation and communicate significant changes in patient condition to the treatment team.

Demonstrate proactive problem-solving skills to maintain a safe, structured, and recovery-oriented milieu.

Uphold organizational standards of behavior, service excellence, and high-quality behavioral healthcare while supporting a culture of accountability and continuous improvement.

Behavioral Health Technician

Belmont Behavioral Health Hospital
Philadelphia, PA
02.2022 - 05.2025
  • Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. Oversee and/or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, hydration and changing bed linens.

Certified Nursing Assistant / Medication Assistant

Visiting Nurses Association
Abington, PA
08.2014 - 09.2022
  • Supervise and/or provide assistance with activities of daily living. Assist resident in mobility and transfers. Documents care provided, noting unusual or significant changes in physical, mental or behavioral conditions and report changes to supervisor immediately. Assists Residents with medication administration, assistance with Self-Administration of medication, and document administrations on the MOR as directed by the Nurse Manager. Participate in residence activities and social programs. Encourages independence to Residents. Comply with all Resident's rights and confidentiality. Provide effective communication to caregiver at the adjacent shift to encourage a continuum of care.

Education

Associate of Applied Science - Behavioral Health

Community College of Philadelphia
Philadelphia, PA
01-2019

Medical Assistant Studies - undefined

The Cittone Institute
Philadelphia, PA
03-2006

Skills

  • Clinical documentation
  • Professional boundaries
  • Self-harm prevention
  • Mental health support
  • Therapeutic communication
  • Empathy development
  • Problem-solving
  • Behavior observation
  • Relationship building
  • Personal hygiene assistance
  • De-escalation techniques
  • Charting and clinical documentation
  • Teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Problem-solving abilities
  • Excellent communication
  • Adaptability and flexibility
  • Team collaboration
  • Self motivation
  • CPR/AED
  • Interpersonal skills
  • Positive patient experiences

Certification

State Registered Medical Assistant – July 2006

QUALIFICATIONS

Proficient in patient care, assessing patients for side effects of medication, assisting with pre/post ECT patients, responding to behavioral health and medical emergencies, first aid and CPR with defibrillation. Trained in establishing and maintaining therapeutic boundaries. Facilitate patient educational-rehabilitate groups which cover a variety of topics including social and coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. Participate in both the admission and discharge of individuals. Collaboration with the treatment team so the patient receives optimum care. Development of new staff to ensure tasks are completed in accordance with the organization’s policies and mission statement.

Timeline

Certified Behavioral Health Associate (CBHA)

Belmont Behavioral Health Hospital
05.2025 - Current

Behavioral Health Technician

Belmont Behavioral Health Hospital
02.2022 - 05.2025

Certified Nursing Assistant / Medication Assistant

Visiting Nurses Association
08.2014 - 09.2022

Medical Assistant Studies - undefined

The Cittone Institute

Associate of Applied Science - Behavioral Health

Community College of Philadelphia