Summary
Overview
Work History
Education
Skills
Languages
Timeline

Janelis Alvarado

Orlando,FL

Summary

Ability Summary


  • Fulfillment specialist with proven expertise in warehouse operations and a strong track record of enhancing customer satisfaction at Walgreens Fulfillment Center. Demonstrates exceptional teamwork and communication skills, alongside proficiency in safety procedures and packing expertise. Achieved significant improvements in productivity and space utilization, ensuring compliance and efficiency in fast-paced environments.
  • Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
  • Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience

Work History

Fulfillment Specialist

Walgreens Fulfillment Center
01.2024 - Current
  • Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
  • Provided exceptional customer service to internal and external customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
  • Optimized space utilization within the warehouse by efficiently organizing products according to size, weight, and demand levels.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Excellent communication skills, both verbal and written.
  • Collaborated with team members to complete timely orders and avoid delays.

Food and Beverage Attendant

SeaWorld Parks & Resorts Orlando
03.2022 - 12.2023
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Processed payments and provided receipts to establish proof of transaction.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Trained new staff members on company policies and procedures.
  • Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.

Cashier

Dollar Tree
08.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Colonial High School, Orlando, FL
05.2023

Skills

  • Warehouse Operations
  • Labeling Accuracy
  • Packing expertise
  • Stock replenishment
  • Warehouse Safety
  • Work Area Maintenance
  • Packing and shipping
  • Proficiency in [Technology]
  • Adaptability under pressure
  • Reliability and punctuality
  • Guest Services
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Basic Math Competence

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Specialist - Walgreens Fulfillment Center
01.2024 - Current
Cashier - Dollar Tree
08.2022 - 02.2023
Food and Beverage Attendant - SeaWorld Parks & Resorts Orlando
03.2022 - 12.2023
Colonial High School - High School Diploma,

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Janelis Alvarado