Janell Hendrick
Boynton Beach,Fl.
Summary
Experienced escrow professional prepared for this role with strong skills in managing real estate transactions, ensuring compliance, and safeguarding client interests. Known for collaborative approach, effective communication, and adaptability in dynamic environments. Expertise includes escrow documentation, account management, and problem-solving, combined with results-driven mindset and commitment to team success.
Overview
14
14
years of professional experience
Work History
Escrow Officer
K Title Company LLC
09.2023 - 06.2024
- Worked closely with the buyers, sellers, realtors, and lenders, for the timely completion of real estate closings
- Cleared Commitment B1 items and prepared conveyance and legal documents as necessary
- Conduct closings with customers, explaining documents and notarization of documents
- Prepared Pre-CD, Final CD, HUD, and Alta Statements
- Balance and disbursed files, including confirming all wires prepared by the Accounting Administration are accurate before releasing/approving the wire
- Reviewed work performed by processing, post-closing, and policy issuance
Escrow Specialist
Fidelity National Financial
01.2021 - 08.2023
- Provided servicing for dormant funds (outstanding checks) for title and escrow companies throughout the U.S., having access to their production systems
- Reviewed all correspondence, contracts, and escrow documents to determine the payee of funds
- Disbursement of payment to the payee, or to be escheated to the appropriate state office when the payee cannot be located
Managing Escrow Officer
North American Title Company
06.2010 - 05.2020
- Oversee branch operations, providing escrow, and related services to maintain a cost-effective and profitable operation
- Assist closers in managing workloads and resolving routine and complex issues
- Prepared Closing Disclosures and HUDs for Lennar Homes, purchases, refinances, commercial, REO and reverse mortgage transactions
- Conduct closings with customers, explaining documents, and notarization of documents
- Run monthly reports, including reconciliation of the trial balance report
- Remained up to date about relevant laws and regulations
Education
High School Diploma -
Western High School
Davie, FLSkills
- Florida Notary Public
- Licensed Title Agent
- Work well under pressure
- Customer service-oriented
- Problem-solving
- Proficient in Microsoft Office Applications
- Proficient in Soft Pro
- Proficient in Ramquest
- Proficient in Qualia
- Proficient in CRM
- Proficient in Encompass
- Self-motivated
- Well organized
- Welcomes new and challenging opportunities
Accomplishments
- Continually exceeded productivity levels established by management.
- Developed and maintained customer relations that resulted in company growth.
Timeline
Escrow Officer
K Title Company LLC
09.2023 - 06.2024
Escrow Specialist
Fidelity National Financial
01.2021 - 08.2023
Managing Escrow Officer
North American Title Company
06.2010 - 05.2020
High School Diploma -
Western High School
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