Summary
Overview
Work History
Education
Skills
Timeline
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Janell Miller

Wichita

Summary

Dynamic and dedicated licensed cosmetologist with a proven track record at Buena Vista Salon, excelling in customer service and relationship building. Skilled in creating a welcoming environment and enhancing client satisfaction through active listening and clear communication. Committed to maintaining high standards of hygiene and professionalism in all interactions.

Overview

10
10
years of professional experience

Work History

Cosmetologist

Buena Vista Salon
09.2021 - 05.2025
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Customer Service Representative

Protection 1
03.2015 - 10.2018
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Education

Cosmetology License - Cosmetology

Buena Vista Hair Scool
Alderson, WV
05.2024

GED - High School Diploma

Wichita Area Technical College
Wichita, KS
05.2000

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Clear communication
  • Relationship building
  • Reflective listening

Timeline

Cosmetologist

Buena Vista Salon
09.2021 - 05.2025

Customer Service Representative

Protection 1
03.2015 - 10.2018

Cosmetology License - Cosmetology

Buena Vista Hair Scool

GED - High School Diploma

Wichita Area Technical College
Janell Miller