Janell Perry
Atlanta,GA
Summary
Hardworking Account Coordinator/Manager willing to lend a hand at any time and complete tasks with enthusiasm. Engaging and personable to improve quality control and provide dedicated service to clients.
Overview
5
5
years of professional experience
Work History
Account Coordinator/ Manager
Czarnowski Exhibit Services
05.2022 - 05.2024
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Improved overall team productivity by implementing best practices in organization and time management.
- Updated internal databases with account information to maintain concise, clear records.
Account Manager
ModMD
03.2020 - 04.2022
- Managed relationships with VIP clients from TV and Film Industry, understanding their needs and balancing those with the business practices.
- Enabled quick response times to positive test results by immediately isolating affected individuals and initiating contact tracing efforts.
- Scheduled COVID testing appointments for client's group testing or individual concierge testing needs.
- Managed a team of three people & coordinated with internal departments to facilitate client requests.
- Acquired knowledge and stayed up to date on best practices for slowing spread of COVID-19.
Marketing Coordinator
WithHealth
01.2019 - 02.2020
- Strengthened relationships with key stakeholders by coordinating cross-functional promotional events.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Kept promotional materials ready by coordinating requirements with graphics departments, inventory stock, placing orders, and verifying receipts.
Education
Bachelor of Arts - Journalism/ Film & Media
Georgia State University
Atlanta, GA12.2018
Skills
- Account Management
- Campaign execution
- Customer Service Management
- Schedule Coordination
- Strategic Planning
- Accounts Payable and Receivable
Timeline
Account Coordinator/ Manager
Czarnowski Exhibit Services
05.2022 - 05.2024
Account Manager
ModMD
03.2020 - 04.2022
Marketing Coordinator
WithHealth
01.2019 - 02.2020
Bachelor of Arts - Journalism/ Film & Media
Georgia State University
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