Janell Walker-White
Douglasville,GA
Summary
Ambitious Restaurant or Retail manager with solid history of success in Restaurant and Retail industry operations. Along with a small knowledge of hospital cafeteria management. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 22 years of related experience and pursuing new professional challenges with room for advancement at any Restaurant or Retail corporation as a Company .Manager. Ambitious General manager with solid history of success in [Restaurant or Retail Type] industry operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering
Overview
21
21
years of professional experience
Work History
Store Manager
Wendy's International
Philadelphia, PA
02.2008 - 02.2017
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated and maintained store signage and displays.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored employee performance and identified performance gaps for corrective action.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Training Store General Manager
McDonald’s Corporate
Philadelphia, PA
02.1996 - 02.2008
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Trained and mentored associates to teach daily tasks and procedures.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Manager Trainee
Ross Stores
Philadelphia, PA
01.1996 - 01.1998
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
McDonald’s corporate
Philadelphia, PA
Education
Bachelor of Science - Business Administration And Management
Kutztown University of Pennsylvania
Kutztown, PA01.1994
McDonald’s Corporate (Certificates of trading)
McDonald’s Skills
- Course Optimization
- Cost Control and Reduction
- Management Consultation
- Leadership Development
- Product Analysis
- Employee Training and Hiring
- Visual Merchandising
- Merchandise Control
- Employee Performance Reviews
- Participant Recruitment and Placement
- Problem-Solving
- Business Needs Analysis
- Strategic Planning
Timeline
Store Manager
Wendy's International
02.2008 - 02.2017
Training Store General Manager
McDonald’s Corporate
02.1996 - 02.2008
Store Manager Trainee
Ross Stores
01.1996 - 01.1998
Store Manager
McDonald’s corporate
Bachelor of Science - Business Administration And Management
Kutztown University of Pennsylvania
McDonald’s Corporate (Certificates of trading)