Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Burke

Summary

Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

15
15
years of professional experience

Work History

Head Bartender

Whiskey Wings
04.2017 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Bartender Shift Manager

Corner Bar
02.2014 - 09.2017
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Executive Assistant

Verizon Wireless
03.2011 - 02.2012
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated training and onboarding for incoming office staff.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

manager/ co/owner

luray antique mall
Luray, VA
01.2009 - 02.2011
  • Greeted customers and helped with product questions, selections, and purchases.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change.
  • Developed professional relationships with customers and vedors to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • prepare and negoiate vendor contracts.

Education

High School Diploma -

Warren County High School
Front Royal, VA
06.2005

Skills

  • Measurement Accuracy
  • Attentive Service
  • Menu Development
  • Customer Service
  • Marketing
  • Strategic Planning
  • Complaint Resolution
  • Appointment Scheduling
  • Data Entry
  • Scheduling
  • Data Collection

Timeline

Head Bartender

Whiskey Wings
04.2017 - Current

Bartender Shift Manager

Corner Bar
02.2014 - 09.2017

Executive Assistant

Verizon Wireless
03.2011 - 02.2012

manager/ co/owner

luray antique mall
01.2009 - 02.2011

High School Diploma -

Warren County High School

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Janelle Burke