Janelle Contreraz
Tucson,AZ
Summary
Dedicated, certified phlebotomist specializing in laboratory protocol for collecting and processing human biological samples. Consistently alleviating patient anxieties through active listening, compassion, and confidence. Over four years of inpatient hospital experience at Denver Health, a Level 1 trauma center, as a Laboratory Processor and Phlebotomist, and sixteen years of outpatient experience, fourteen with Quest Diagnostics. Recognized consistently for performance excellence, and contributions to success in laboratory operations, safety, and patient care. Backed by receiving a Compliance Award in recognition of unwavering integrity.
Overview
24
24
years of professional experience
Work History
Medical Laboratory Assistant III
Carondelet St. Mary's Hospital
Tucson, Arizona
08.2024 - Current
- In filling Employment functions as a phlebotomist with Carondelet St. Marys include fulfilling the consistent needs of collecting blood and documenting each sample into the facility's EMR system to prepare for testing from patients admitted to this facility. Softside functions of this role include assisting with documenting incoming samples from other departments, preparing samples to be outsourced to reference laboratories. Collaborating with the pathology department to organize and catalogue pathology sample slides.
Laboratory Processor and Phlebotomist
Denver Health
Denver, USA
01.2021 - 01.2023
- Primary job function is ensuring each patient specimen is adequately tracked, processed, stored, retrieved and delivered to the department in which it will be analyzed.
- Addressing a moderate volume of calls, answering questions about test results, and handling instructions and collection procedures for specimens from with the facility and outlining clinics.
- Daily maintenance and documentation of storage and processing equipment.
- A Level 1 trauma center.
Phlebotomist
Quest Diagnostics
01.2021 - 01.2023
- Working as a team member in the Phlebotomy Department requires coordinating with peers to collect blood samples in a timely order from patients that are admitted or pending admittance.
- This also includes accurately identifying each patient, and delivery to the laboratory to ensure accurate results.
Patient Service Representative
Quest Diagnostics
01.2021 - 01.2022
- This outpatient setting requires registering patients, ordering, collecting, processing and packing each sample collected with a patient volume ranging on average 80 to 120 patrons a day.
- This can include collecting samples of blood, urine, and breath testing.
- Preparing samples by centrifuging, aliquoting and storing those samples according to temperature requirements.
- Sorting and scanning each sample for tracking for daily transporting to a main facility where the testing is performed.
- Performing accurate drug screening as it is regulated by the Department of Transportation in a controlled and non-biased environment.
- Recording findings with integrity.
- Exercising critical thinking skills, clear communication and building trust with each patient interaction has made this endeavor successful.
Learning Ambassador/ Sort Associate
Laboratory Corporation of America
01.2019 - 01.2021
- Working as a team member, sorting, and organizing up to 16,000 customer packages per shift into routes for delivery to customers throughout Denver and metro area.
- Learning, developing, and facilitating training of new associates on warehouse procedures which includes production and safety and continual training on new procedures and safety measures for roughly 75 employees on each shift.
Patient Service Representative
Quest Diagnostics
01.2006 - 01.2019
- Phlebotomist with Quest Diagnostics, providing floating coverage in a variety of busy medical settings ranging from as many as 8 patient service centers, 7 New West Physician offices, 3 MCPN clinics.
- This position also included providing coverage for network provider doctors and specialist at Rose Medical Center, Swedish Medical Center, and Presbyterian St Luke's Medical Center.
- Each network provider would include, endocrinology, obstetrics/gynecology, infectious disease, oncology, rheumatology, short term care and family medicine.
Phlebotomy Technical Instructor Assistant
Arapahoe Community College
01.2005 - 01.2006
- Technical Educator Assistant providing hands on learning for Phlebotomy training.
- Promoting training in safety, use of equipment, anatomy, medical terminology as well as practical experience in collecting, processing and handling of those samples collected.
- Handled and delegated assignments and exams in class setting of up to 19 students per class.
Insurance Medical Examiner
Hopper Holmes Portamedic
01.2002 - 01.2005
- Conducted thorough medical examinations of insurance applicants outlined by the company for which each applicant applied, to assess the liability risk of potentially insured individuals.
- The medical examinations often required the collection of blood and urine, accompanied by biometric measurements such as height, weight, blood pressure, pulse rates, an echocardiogram, and the preparation of a complete medical history for each applicant.
- As an independent contractor, I was responsible for processing and shipping the samples collected, and preparing reports from the information that was gathered on the applicant for review by an insurance underwriter.
Education
Associate of Science -
Phlebotomy
01.2001
General Education Degree -
Colorado Department of Education
01.1992
Skills
- Specimen processing and tracking
- Aliquoting and storage
- Blood sample collection
- Venipuncture and dermal puncture
- Arterial blood collection
- Hair, urine, saliva, and breath collection
- Electrocardiogram testing
- Vital signs measurement
- Adult AED certification
- CPR and first aid training
- Certified in point-of-care testing
- Electronic medical record applications
- Training procedure development and organization
Skill Summary
- Specimen Processing Tracking, Aliquoting and Storage
- Collecting Blood Samples by means of Venipuncture and Derma Puncture
- Arterial blood collections
- Collecting of hair, urine, saliva, and breath
- Preparing samples with reagents when required for analysis
- Electrocardiogram testing and measuring of vital signs
- Adult AED/ CPR/ First Aid Certified
- Certified in AMA Point of Care Testing
- Applications of Electronic Medical Recording Software
- Writing and Organization of Training Procedures
Timeline
Medical Laboratory Assistant III
Carondelet St. Mary's Hospital
08.2024 - Current
Laboratory Processor and Phlebotomist
Denver Health
01.2021 - 01.2023
Phlebotomist
Quest Diagnostics
01.2021 - 01.2023
Patient Service Representative
Quest Diagnostics
01.2021 - 01.2022
Learning Ambassador/ Sort Associate
Laboratory Corporation of America
01.2019 - 01.2021
Patient Service Representative
Quest Diagnostics
01.2006 - 01.2019
Phlebotomy Technical Instructor Assistant
Arapahoe Community College
01.2005 - 01.2006
Insurance Medical Examiner
Hopper Holmes Portamedic
01.2002 - 01.2005
Associate of Science -
Phlebotomy
General Education Degree -
Colorado Department of Education