Janelle Gibson
Atlanta,GA
Summary
Results-oriented business professional with 15+ years of leadership, relationship building, and account management experience. Skilled in managing diverse teams, executing strategic initiatives, and driving revenue growth.
Overview
7
7
years of professional experience
Work History
CEO
Miss Motivation LLC
Atlanta , Georgia
2020.01 - Current
- Assisted various clients in maximizing profits and improving operational efficiencies.
- Delivered wellness programming to diverse organizations, such as non-profits and local government agencies.
- Established connections with distributors, retailers, and influencers to foster community involvement in events such as Trash-Dash 2021.
- Sourced talent and resources for small business owners, including at-risk and underprivileged youth from local programs.
- Managed event budgets and worked with vendors to ensure cost-effectiveness.
Administrative Support | Community Liaison
E.F.F.E.C.T Fitness
Atlanta , GA
2017.10 - Current
- Provided comprehensive administrative assistance, including facilities and maintenance management as well as HR support for a staff of 28 individuals.
- Maintain relationships with key stakeholders in the local Atlanta community.
- Develop and implement plans for outreach initiatives to engage the community as an active representative at NPUX city planning meetings on behalf of E.F.F.E.C.T Fitness since October 2017.
Account Manager | Field Administrative Officer |
Sunshine & Sunrise Corp.
Atlanta , GA
2023.10 - 2024.10
- Managed international and domestic client accounts, overseeing adherence to aviation employee badging regulations at Hartsfield International Airport.
- Organized and maintained filing systems with confidential documents, correspondence, and reports for 8 QSR restaurants.
- Managed up to 10 accounts simultaneously while meeting deadlines.
- Assisted customers remotely with billing inquiries via phone and email, in a hybrid work setting.
- Resolved discrepancies between vendors and clients regarding payment issues.
General Manager | Client Retention Specialist
E.F.F.E.C.T Fitness
Atlanta , GA
2017.10 - 2023.10
- Projected more than $1.3 million in annual sales and achieved 100% of target in 2018, 2019, and 2021.
- Managed and organized a membership database of 5,100 individuals on platforms such as Effect Fitness on Demand and Vimeo OTT.
- Analyzed customer data to identify trends, preferences, and buying behaviors.
Education
High School Diploma -
Creekside High School
Fairburn, GA05.1997
* Professional Life Coach Certification
Skills
- Account Management
- Customer Engagement Strategies
- Office Management
- Cross-Platform Office Software Skills
- Staff Development
- Operations Oversight
- Contract Management
- Client Relationship Management
- Group Facilitation Skills
- Project Oversight
- Talent Sourcing
Additionalinformation
- Founder of Miss Motivation LLC Sales Coach & Consultant, 2020
- Professional Life Coach Certification
- Landmark Forum Graduate, 2019
Awards
2022 State of Georgia Single Parent Award Recipient
Languages
Spanish
Professional
Timeline
Account Manager | Field Administrative Officer |
Sunshine & Sunrise Corp.
2023.10 - 2024.10
CEO
Miss Motivation LLC
2020.01 - Current
Administrative Support | Community Liaison
E.F.F.E.C.T Fitness
2017.10 - Current
General Manager | Client Retention Specialist
E.F.F.E.C.T Fitness
2017.10 - 2023.10
High School Diploma -
Creekside High School
* Professional Life Coach Certification
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