Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janelle Gustamante

Burleson

Summary

Dynamic and detail-oriented professional with a strong background in customer service and front office support at Sulak Auto Collision. Bilingual in Spanish and English, I excel in communication and problem-solving, ensuring exceptional guest experiences. Proven ability to manage multiple tasks efficiently while maintaining high standards of service and satisfaction.

Overview

3
3
years of professional experience

Work History

Front Desk Assistant

Sulak Auto Collision
06.2025 - 07.2025
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Answered customer telephone calls promptly and appropriately handled needs.

Piano Instructor

Joy Full Academy
01.2024 - 06.2024
  • Arranged lessons to accommodate each student's unique goals and interests.
  • Conducted individual and group music lessons lasting from 30 to 60 minutes each.
  • Communicated regularly with parents to provide information about children's progress and challenges.
  • Established strong music foundation with students by incorporating basic music theory into weekly lessons.
  • Worked with students to sharpen sight-reading, memorization and improvisation piano techniques.
  • Enhanced students'' musical skills by providing personalized piano lessons tailored to individual needs.

Detailer

Special Interest Auto Body
03.2023 - 06.2024
  • Washed cars and trucks daily for auto dealership.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.

Housekeeper

Surfsand Resort
07.2022 - 09.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

High School Diploma -

Centennial High School
Burleson, TX
05-2025

Skills

  • Excellent communication
  • Problem-solving skills
  • Time management
  • Hospitality services
  • Customer service
  • Fluent in Spanish and English
  • Front office support

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Assistant

Sulak Auto Collision
06.2025 - 07.2025

Piano Instructor

Joy Full Academy
01.2024 - 06.2024

Detailer

Special Interest Auto Body
03.2023 - 06.2024

Housekeeper

Surfsand Resort
07.2022 - 09.2022

High School Diploma -

Centennial High School

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