Janelle Harper
Altamonte Springs,FL
Summary
Experienced bartender skilled in multitasking and teamwork, adept at managing high-volume service while maintaining cleanliness and organization. Known for developing strong customer, work, and vendor relationships that elevate the overall bar experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Spatz
05.2025 - Current
- Prepared and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area for efficient service delivery.
- Engaged with customers to provide recommendations and enhance their dining experience.
- Collaborated with kitchen staff to coordinate timely food and drink service.
- Adhered to health and safety regulations while handling food and beverage items.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Bartender
Ain't Missbehavin'
12.2024 - Current
- Assisted in managing inventory levels, ensuring prompt restocking of supplies.
- Developed knowledge of various drink recipes to improve service quality.
- Adapted quickly to high-pressure situations during peak service hours, ensuring customer satisfaction.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Prepared garnishes by evenly slicing and pitting fruits.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Served high customer volumes during special events, nights, and weekends.
Bartender
The Wet Spot
08.2024 - 06.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Collaborated with kitchen staff to coordinate timely food and drink service.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Served high customer volumes during special events, nights, and weekends.
Head Bartender
Shovelhead Lounge
05.2024 - 12.2024
- Oversaw daily bar operations, ensuring efficient service and customer satisfaction.
- Developed and implemented new cocktail recipes, enhancing drink menu variety and quality.
- Trained and mentored junior bartenders on techniques and best practices for mixology.
- Managed inventory control processes, reducing waste and optimizing stock levels.
- Established relationships with suppliers to negotiate favorable pricing on beverages and ingredients.
- Monitored compliance with health and safety regulations during beverage preparation and service.
- Analyzed customer feedback to refine service processes and improve overall bar performance.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Built relationships with vendors to manage orders and negotiate costs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Served high customer volumes during special events, nights, and weekends.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
Shotskis
07.2016 - 11.2017
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Assisted with inventorying beverage stock and bar supplies.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Adhered to health and safety regulations while handling food and beverage items.
- Handled barback duties and prepared food for customers while maintaining efficient and timely bartending service.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Edgewater High School
College Park, FL05.2005
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Engaging personality
- Cleanliness and hygiene
- Complex Problem-solving
- Food service
- Inventory
- Health codes compliance
- Food preparation
- Cocktail list development
- Outstanding customer service
- Fast learner
- Teamwork and professionalism
Certification
- T.I.P.S Cert
- Hospitality Recourse Supply Cert
Timeline
Bartender
Spatz
05.2025 - Current
Bartender
Ain't Missbehavin'
12.2024 - Current
Bartender
The Wet Spot
08.2024 - 06.2025
Head Bartender
Shovelhead Lounge
05.2024 - 12.2024
Bartender
Shotskis
07.2016 - 11.2017
High School Diploma -
Edgewater High School