Janelle Hat
Farmington,NM
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
9
9
years of professional experience
Work History
Medical Assistant/Front Desk Medical Receptionist
Four Corners Foot and Ankle
Farmington, New Mexico
02.2024 - Current
- Prepared treatment rooms and maintained cleanliness standards.
- Assisted physicians during examinations and procedures to ensure efficient patient care.
- Coordinated appointment scheduling and patient follow-ups to enhance patient experience.
- Educated patients on post-treatment care and medication usage.
- Handled insurance verification and medical record management.
- Collaborated with the healthcare team to improve patient flow.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Communicated patient concerns, condition updates, and refill requests to physicians to support timely treatment.
- Utilized electronic health records for accurate documentation and data entry.
- Assisted the physicians with wound care treatments/wound vac and graft applications.
- Coordinated outpatient referrals and follow-ups to ensure continuity of patient care.
- Assisted with pre-op labs, wound cultures and bone biopsies.
Beauty Manager
Dillards Department Store
Farmington , NM
04.2017 - 06.2023
- Provided personalized beauty consultations to customers, addressing their needs effectively.
- Trained and mentored new beauty consultants on product knowledge and customer service, improving customer satisfaction and sales.
- Developed promotional displays that increased product visibility, leading to higher customer engagement.
- Oversaw inventory management, ensuring products were well-stocked and organized.
- Coordinated with vendors to ensure timely delivery of beauty supplies.
- Organized events like fashion shows and product launches that elevated brand awareness and attracted new customers.
- Conducted regular team meetings to communicate updates and drive motivation among staff.
- Pursued beauty manager role in Scottsdale, AZ during tenure in Farmington, NM.
Education
High School Diploma -
Piedra Vista
Farmington, NM06-2015
Skills
- Electronic health records
- Appointment scheduling
- Insurance verification
- Customer relationship management
- Microsoft Office
- Basic typing skills
- Problem solving
- Attention to detail
- Training and mentoring
- Effective communication
Timeline
Medical Assistant/Front Desk Medical Receptionist
Four Corners Foot and Ankle
02.2024 - Current
Beauty Manager
Dillards Department Store
04.2017 - 06.2023
High School Diploma -
Piedra Vista