Janelle Jackson
888 Revere Village CT APT A,Dayton
Summary
Motivated cashier and stocker with 3 years of experience in Retail. Accomplished various tasks daily, including stocking shelves with and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
One year and a few months of experience in Dispatch Operations for Law Enforcement
Personable and detail-oriented with strong ability to think on feet and resolve issues efficiently. Committed to sending professionals to emergency situations and having multitasking skills.
Overview
5
5
years of professional experience
Work History
Dispatcher
Ohio State Highway Patrol
10.2023 - Current
- LEADS Certified
- CPR Certified
- Critical Thinking
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Take a number of calls each day
Cashier | Sales Associate
Sam's club
09.2022 - 10.2023
- Customer Service
- Cashier
- Sign administrator
- Opening and closing
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate | Cashier/Sales Associate
Five Below
09.2021 - 01.2022
- Customer service
- Cashier including exchanges and returns
- Closing store
Food and Consumables Sales Floor Associate | Cashier/Sales Floor
Walmart Supercenter 3656
03.2020 - 09.2021
- Customer service
- Became a cashier two months into my job
- Stocked eggs and milk, dairy etc., to full capacity
- Stocked HBA
- Stocked frozen foods like pizza and ice cream, microwavable dinners
Education
High School Diploma -
Scarlet Oaks Career Campus
Cincinnati, Ohio05-2022
High School -
Winton Woods High School
Cincinnati, Ohio05-2022
Skills
- Active listening
- Decision-making
- Attention to detail
- Dispatch software
- Time management
- Prioritizing calls
- Conflict resolution
- Map reading
- Verbal and written communication
- Emergency protocols
- Geographical expertise
- Radio communication
- Critical thinking
- Microsoft office
- Excellent communication
- Teamwork and collaboration
Timeline
Dispatcher
Ohio State Highway Patrol
10.2023 - Current
Cashier | Sales Associate
Sam's club
09.2022 - 10.2023
Sales Associate | Cashier/Sales Associate
Five Below
09.2021 - 01.2022
Food and Consumables Sales Floor Associate | Cashier/Sales Floor
Walmart Supercenter 3656
03.2020 - 09.2021
High School Diploma -
Scarlet Oaks Career Campus
High School -
Winton Woods High School
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