Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Jaime

Fowler,CA

Summary

Positive, self-driven and caring professional with over 8

years experience in customer service. Demonstrated abilities in multitasking, attention to detail, and leadership with experience in the areas of supervision. I am fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.

Overview

9
9
years of professional experience

Work History

Supervisor

Starbucks
10.2015 - Current
  • In this role, you will oversee store operations, provide direction to associates, and contribute to Starbucks' success by providing legendary customer service to all customers
  • You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products
  • You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills.

Restaurant Busser

Sweet Tomatoes
05.2019 - 10.2019
  • Maintained table setting by removing courses as completed and replenishing utensils
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.

Sales Floor Team Member

Target
10.2018 - 03.2019
  • Assisted customers with product, promotion and policy information
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Built and maintained relationships with peers and upper management to drive team success.

Lifeguard

Island Waterpark
05.2014 - 09.2016
  • Monitored behaviors for safety violations and took steps to prevent further violations
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines
  • Collaborated closely with team to identify issues and quickest methods for remediation.

Education

High School Diploma -

Reedley High School
Reedley, CA
06.2014

Skills

  • Problem-Solving
  • Team Collaboration and Leadership
  • Staff Supervision
  • Documentation and Reporting
  • Continuous Improvement
  • Cash Handling Ability
  • Coaching and Mentoring
  • Customer Service

Timeline

Restaurant Busser

Sweet Tomatoes
05.2019 - 10.2019

Sales Floor Team Member

Target
10.2018 - 03.2019

Supervisor

Starbucks
10.2015 - Current

Lifeguard

Island Waterpark
05.2014 - 09.2016

High School Diploma -

Reedley High School

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Janelle Jaime