Janelle Lane
Chicago,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Direct Service Technician
Apis Services Inc-Southwood Interventions
11.2024 - Current
- Monitor clients while ensuring their safety during meal and recreational time
- Intake clients and record essential data information in the system
- Transport clients from facility to hospital when ill
- Provide participation group notes on clients
Data Verification Specialist
William Everett Group
08.2021 - Current
- Focus on processing clients information to assist with accountability
- Review information for appropriate application of Speed violations
- Interpret photographic evidence of potential speed violations captured by automated speed cameras.
- Verification in a detailed work setting which allows for accountability for motorists.
Home Health Aide
Help At Home
05.2017 - 03.2022
- Provide care and assistance to clients, with disability and limited mobility.
- Assist and observe clients with daily activity and focus on common well being.
- Assist clients to doctor’s appointments along with meal prep and personal hygiene.
Home Health Aide
Ashley Quality Care
03.2013 - 05.2017
- Provide clients with quality care.
- Maintained a clean unit, by mopping, sweeping and dusting.
- Make transportation arrangements as needed.
Bus Attendant
Jewel Bus Company
10.2006 - 07.2013
- Create and maintain a safe environment for all students on the bus.
- Assist students with disabilities on and off the bus.
- Attend to students, making sure all students are properly secured in their seats.
Call Center Representative
Strategic Edge Solutions
03.2003 - 06.2006
- Provided travel information with estimated time arrival.
- Managed large amounts of inbound calls, followed call center scripts and identified callers' needs.
- Identified customers needs, clarify information in order to provide adequate travel times.
Education
Diploma - Restaurant Management
Richards Vocational High School
Chicago, IL06.1996
Skills
- High Volume calls, Typing 40 wpm, Problem solving skills, Time Management and Data Entry
Timeline
Direct Service Technician
Apis Services Inc-Southwood Interventions
11.2024 - Current
Data Verification Specialist
William Everett Group
08.2021 - Current
Home Health Aide
Help At Home
05.2017 - 03.2022
Home Health Aide
Ashley Quality Care
03.2013 - 05.2017
Bus Attendant
Jewel Bus Company
10.2006 - 07.2013
Call Center Representative
Strategic Edge Solutions
03.2003 - 06.2006
Diploma - Restaurant Management
Richards Vocational High School
Similar Profiles
Becky ChiassonBecky Chiasson
Divisional Controller at Apis ServicesDivisional Controller at Apis Services
Crystal BradfordCrystal Bradford
Direct Support Professional at Apis Services, INCDirect Support Professional at Apis Services, INC
Jeffery ThomasJeffery Thomas
Employee Development Specialist at Apis Management ServicesEmployee Development Specialist at Apis Management Services
Christina MayerChristina Mayer
Patient Access Specialist at Northwestern MedicinePatient Access Specialist at Northwestern Medicine
William JonesWilliam Jones
Videographer at Bright Star Community OutreachVideographer at Bright Star Community Outreach